Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

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  1. Auto inactivate pts that have not been seen for several years.

    Im finding it very time consuming to have to comb through pts on my count. care list that have not been seen at the office sense 2014. It would be very useful to be able to auto inactivate pts we know are not returning to out office instead of manually inactivating each patient. OR we should be able to print a cont care report with an option to enter dates of pts who have been here within a certain time period.

    94 votes
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      2 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
    • Countinuing care and FMX

      It would be great if when you post a FMX complete the computer would automatically update the continuing care for the bwing and pa's. Since they are part of the FMX. Now we have to go in and do it manually.

      8 votes
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        1 comment  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
      • Continuing Care

        Need to have the option to attach the same procedure code to multiple CC types. We have multiple prophy and perio maintenance CC types based on time intervals; ie. 3 mos, 4 mos, 6 mos.

        4 votes
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          0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
        • Continuing Care

          Continuing Care List to show patient's last office journal entry that was a phone call so you don't have to open the office journal to see if you just recently called them.

          3 votes
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            0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
          • Continuing Care

            I would like to see that any treatment that is due on the next hygiene visit according to continuing care, when it has been appropriately updated is carried over with the next appointment, rather than me having to go and find out what needs to be done, it automatically pops on the screen. I can then choose to delete treatment if I desire. As it is now the only thing that carries over is the Prophy. It is a hassle to have to review what is needed and then add it in. It makes you wonder why go through all…

            1 vote
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              0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
            • Edit CC set up so that the default provider will always be the Hygienist

              We want CC exams to post to the doctor and prophy/bwx/fmx/fluoride to the hygienist in the ledger. We also want a CC appt to default to the hygienist in the appointment book. After setting up the procedures properly in CC- Dentrix will not default to the Hyg for the appt - as soon as the exam is added it defaults to the Dr. ALSO when we set complete it will not post correctly in the ledger, it changes all procedures attached to only the Dr or the Hyg.(whichever one show in appt book) Requiring several extra steps to change the…

              2 votes
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                0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
              • Continuing care list

                Patients that never been seen in Hygiene that doesn't show the perio cleaning patients.

                1 vote
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                  0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                • comprehensive exam CC

                  When we post a comprehensive exam D0150 and schedule the next recall appt with D0120 exam, the Comp ex CC auto attaches to the new appt.

                  1 vote
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                    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                  • Immediate notification of Appointment booked through Email or Text

                    If you pre-book at appointment 6mths in advance or even in 2 weeks, your patient should get that sent through email and/or text asap

                    4 votes
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                      0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                    • List of very Overdue patients who no longer get reminders from the system because they are SO overdue

                      a way to put the dates into the CC (going back far enough) that there would be no reminders (that were sent) to patient. The reminders STOP after 9 months -

                      1 vote
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                        0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                      • electronically sent to patients.

                        It would be helpful to generate a list of contuing care recare/recall reminders that were sent out and when.

                        1 vote
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                          0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                        • Continuing Care Status

                          It would be very helpful if the continuing care status had a date when status was changed. When looking at continuing care list it makes it known to whoever is contacting those patient when the last time they were contacted all in one spot. If I leave a message for the patient, I change the status and whoever is making calls for recall know when and if that patient needs to be called again just simply by the date of the status change.

                          7 votes
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                            0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                          • Improve Text Reminders

                            I tried to tailor the title of my suggestion but MyVoice kept auto-filling to "Improve Text Reminders"

                            Dentrix started listing multiple appointment times that are on the same day in text reminders. The problem is that we routinely have an empty appointment 10 minutes early for patients who are routinely late. Also, we have patients come in early for xrays sometimes, then they see another provider. We would like to supress listing multiple appointment times in the text reminders, just listing the earliest as it used to do. Multiple times are confusing patients.

                            4 votes
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                              0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                            • Text Reminder Due Recall/Continuing Care not just Email

                              I really don't understand why the reminders that a patient is due is only by email and not text? It should be both. Other software programs does this.

                              1 vote
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                                0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                              • Changing default Hygienist for CC globally rather than changing patients individually

                                Example: We have a Hygienist going out on maternity leave. When she returns she will only work 1 day out of 4. Her provider ID is current in as the default provider anytime we schedule a prophy, perio maint, etc. Now that she's going to be gone I want the default provider to be another Hygienist/another provider code. There is currently no way to change the default to a new Hygienist without going into patients family file, then cc, then editing the provider.

                                1 vote
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                                  0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                                • Continuing Care Report have mobile numbers on list

                                  Please add Mobile Number to reports. Most people today use this instead of home or office number. Saves time when trying to contact patients from printed list.

                                  5 votes
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                                    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Continuing Care color coding

                                    Continuing Care color coding in family file. Where the scheduled recall would be a different color than over due and not due.

                                    3 votes
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                                      0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                                    • After SRP completion, automatically establish Continuing Care as Perio Maintenance

                                      Is there a way to automatically set Perio Maintenance visits at a patients 'Continuing Care' (CC) option AFTER SRP has been completed?

                                      After SRP is completed we are having to go in and manually delete 'Prophy' continuing care and set that patients CC to Perio Maintenance (D4910)..

                                      IS there any way to do this? If so, how?

                                      4 votes
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                                        1 comment  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Allow for more than one CC type to be selected when running CC reports for patients "without CC"

                                        When selecting the option "Patients w/out CC" in the Continuing Care Report Setup screen, only two options are currently available: one type, or ALL. It would be really nice to be able to select more than one, but not ALL (ie: both PROPHY and PERIO to catch those patients who haven't been into hygiene yet)

                                        1 vote
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                                          0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Report to find new patients who were not scheduled for hygiene appointments. A report that show

                                          Report to find new patients who were not scheduled for hygiene appointments. A report that shows patients that are not currently on a perio maintenance or prophy recall.

                                          2 votes
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                                            0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
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