Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

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  1. Auto inactivate pts that have not been seen for several years.

    Im finding it very time consuming to have to comb through pts on my count. care list that have not been seen at the office sense 2014. It would be very useful to be able to auto inactivate pts we know are not returning to out office instead of manually inactivating each patient. OR we should be able to print a cont care report with an option to enter dates of pts who have been here within a certain time period.

    71 votes
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      2 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
    • Countinuing care and FMX

      It would be great if when you post a FMX complete the computer would automatically update the continuing care for the bwing and pa's. Since they are part of the FMX. Now we have to go in and do it manually.

      6 votes
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        0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
      • Edit CC set up so that the default provider will always be the Hygienist

        We want CC exams to post to the doctor and prophy/bwx/fmx/fluoride to the hygienist in the ledger. We also want a CC appt to default to the hygienist in the appointment book. After setting up the procedures properly in CC- Dentrix will not default to the Hyg for the appt - as soon as the exam is added it defaults to the Dr. ALSO when we set complete it will not post correctly in the ledger, it changes all procedures attached to only the Dr or the Hyg.(whichever one show in appt book) Requiring several extra steps to change the…

        2 votes
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          0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
        • Immediate notification of Appointment booked through Email or Text

          If you pre-book at appointment 6mths in advance or even in 2 weeks, your patient should get that sent through email and/or text asap

          4 votes
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            0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
          • List of very Overdue patients who no longer get reminders from the system because they are SO overdue

            a way to put the dates into the CC (going back far enough) that there would be no reminders (that were sent) to patient. The reminders STOP after 9 months -

            1 vote
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              0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
            • electronically sent to patients.

              It would be helpful to generate a list of contuing care recare/recall reminders that were sent out and when.

              1 vote
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                0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
              • Improve Text Reminders

                I tried to tailor the title of my suggestion but MyVoice kept auto-filling to "Improve Text Reminders"

                Dentrix started listing multiple appointment times that are on the same day in text reminders. The problem is that we routinely have an empty appointment 10 minutes early for patients who are routinely late. Also, we have patients come in early for xrays sometimes, then they see another provider. We would like to supress listing multiple appointment times in the text reminders, just listing the earliest as it used to do. Multiple times are confusing patients.

                4 votes
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                  0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                • Text Reminder Due Recall/Continuing Care not just Email

                  I really don't understand why the reminders that a patient is due is only by email and not text? It should be both. Other software programs does this.

                  1 vote
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                    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                  • Changing default Hygienist for CC globally rather than changing patients individually

                    Example: We have a Hygienist going out on maternity leave. When she returns she will only work 1 day out of 4. Her provider ID is current in as the default provider anytime we schedule a prophy, perio maint, etc. Now that she's going to be gone I want the default provider to be another Hygienist/another provider code. There is currently no way to change the default to a new Hygienist without going into patients family file, then cc, then editing the provider.

                    1 vote
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                      0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                    • Continuing Care color coding

                      Continuing Care color coding in family file. Where the scheduled recall would be a different color than over due and not due.

                      3 votes
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                        0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                      • After SRP completion, automatically establish Continuing Care as Perio Maintenance

                        Is there a way to automatically set Perio Maintenance visits at a patients 'Continuing Care' (CC) option AFTER SRP has been completed?

                        After SRP is completed we are having to go in and manually delete 'Prophy' continuing care and set that patients CC to Perio Maintenance (D4910)..

                        IS there any way to do this? If so, how?

                        4 votes
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                          1 comment  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow for more than one CC type to be selected when running CC reports for patients "without CC"

                          When selecting the option "Patients w/out CC" in the Continuing Care Report Setup screen, only two options are currently available: one type, or ALL. It would be really nice to be able to select more than one, but not ALL (ie: both PROPHY and PERIO to catch those patients who haven't been into hygiene yet)

                          1 vote
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                            0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                          • Please allow an age option for the continuing care set up instead of the birthdate

                            Please allow an age option for the continuing care set up instead of the birthdate

                            1 vote
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                              0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                            • The unscheduled prophy recalls going out still send not scheduled message to patients with other types of prophy/contuning care appointmens.

                              The unscheduled prophy recalls going out still send not scheduled message to patients with other types of prophy/contuning care appointmens.

                              3 votes
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                                0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                              • Continuing Care Status

                                It would be very helpful if the continuing care status had a date when status was changed. When looking at continuing care list it makes it known to whoever is contacting those patient when the last time they were contacted all in one spot. If I leave a message for the patient, I change the status and whoever is making calls for recall know when and if that patient needs to be called again just simply by the date of the status change.

                                1 vote
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                                  0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                                • Report to find new patients who were not scheduled for hygiene appointments. A report that show

                                  Report to find new patients who were not scheduled for hygiene appointments. A report that shows patients that are not currently on a perio maintenance or prophy recall.

                                  1 vote
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                                    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                                  • update continuing care frequency to reflect by group, no individual

                                    many groups are now allowing bitewings every 24 months rather than 12 months. Would like to set a group default that would give an alert at 24 months not 12 when due.

                                    4 votes
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                                      0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow Mass texts to be sent in communication manager to patients in need of a cleaning or that we have openings in our schedule today

                                      Solution Reach allowed us to send out mass texts to our patients in need of a cleaning or who were waiting to get in with a specialist. It was very helpful and gave us the opportunity to fill our schedule fast.

                                      50 votes
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                                        2 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Continuing Care Report have mobile numbers on list

                                        Please add Mobile Number to reports. Most people today use this instead of home or office number. Saves time when trying to contact patients from printed list.

                                        1 vote
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                                          0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                                        • when we see a patient for their dental visit, I would like to send a report of dental appointment to their medical doctors, is there anyway

                                          when we see a patient for their dental visit, I would like to send a report of dental appointment to their medical doctors, is there anyway that I can do it from Dentrix

                                          1 vote
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                                            0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
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