Im finding it very time consuming to have to comb through pts on my count. care list that have not been seen at the office sense 2014. It would be very useful to be able to auto inactivate pts we know are not returning to out office instead of manually inactivating each patient. OR we should be able to print a cont care report with an option to enter dates of pts who have been here within a certain time period.

It would be great if when you post a FMX complete the computer would automatically update the continuing care for the bwing and pa's. Since they are part of the FMX. Now we have to go in and do it manually.

If you pre-book at appointment 6mths in advance or even in 2 weeks, your patient should get that sent through email and/or text asap

a way to put the dates into the CC (going back far enough) that there would be no reminders (that were sent) to patient. The reminders STOP after 9 months -

It would be helpful to generate a list of contuing care recare/recall reminders that were sent out and when.

I tried to tailor the title of my suggestion but MyVoice kept auto-filling to "Improve Text Reminders"

Dentrix started listing multiple appointment times that are on the same day in text reminders. The problem is that we routinely have an empty appointment 10 minutes early for patients who are routinely late. Also, we have patients come in early for xrays sometimes, then they see another provider. We would like to supress listing multiple appointment times in the text reminders, just listing the earliest as it used to do. Multiple times are confusing patients.

I really don't understand why the reminders that a patient is due is only by email and not text? It should be both. Other software programs does this.

Example: We have a Hygienist going out on maternity leave. When she returns she will only work 1 day out of 4. Her provider ID is current in as the default provider anytime we schedule a prophy, perio maint, etc. Now that she's going to be gone I want the default provider to be another Hygienist/another provider code. There is currently no way to change the default to a new Hygienist without going into patients family file, then cc, then editing the provider.

Continuing Care color coding in family file. Where the scheduled recall would be a different color than over due and not due.

Is there a way to automatically set Perio Maintenance visits at a patients 'Continuing Care' (CC) option AFTER SRP has been completed?

After SRP is completed we are having to go in and manually delete 'Prophy' continuing care and set that patients CC to Perio Maintenance (D4910)..

IS there any way to do this? If so, how?

When selecting the option "Patients w/out CC" in the Continuing Care Report Setup screen, only two options are currently available: one type, or ALL. It would be really nice to be able to select more than one, but not ALL (ie: both PROPHY and PERIO to catch those patients who haven't been into hygiene yet)

Please allow an age option for the continuing care set up instead of the birthdate

The unscheduled prophy recalls going out still send not scheduled message to patients with other types of prophy/contuning care appointmens.

It would be very helpful if the continuing care status had a date when status was changed. When looking at continuing care list it makes it known to whoever is contacting those patient when the last time they were contacted all in one spot. If I leave a message for the patient, I change the status and whoever is making calls for recall know when and if that patient needs to be called again just simply by the date of the status change.

Report to find new patients who were not scheduled for hygiene appointments. A report that shows patients that are not currently on a perio maintenance or prophy recall.

many groups are now allowing bitewings every 24 months rather than 12 months. Would like to set a group default that would give an alert at 24 months not 12 when due.

Solution Reach allowed us to send out mass texts to our patients in need of a cleaning or who were waiting to get in with a specialist. It was very helpful and gave us the opportunity to fill our schedule fast.

Please add Mobile Number to reports. Most people today use this instead of home or office number. Saves time when trying to contact patients from printed list.

when we see a patient for their dental visit, I would like to send a report of dental appointment to their medical doctors, is there anyway that I can do it from Dentrix