Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. An optional flag, to warn if I schedule a cleaning appointment prior to 6 months

    A nice improvement would be an optional flag, to warn if I schedule a cleaning appointment prior to 6 months. Sometimes people will call for their appointment as soon as they get the postcard, and I'll accidentally schedule the cleaning too soon. It's awful to not get paid because it's too soon.

    349 votes
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      5 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
    • dentrix mobile

      Be able to scheduled patients and break or reschedule appointment

      13 votes
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        1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
      • 1 vote
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          0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
        • change the procedure time window.

          The new window takes to many steps to set up. the old system worked well if not associated with procedure codes.

          1 vote
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            0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
          • Pinboard glitches

            Our office LOVES the "Pinboard" option and uses it daily. We have had to work around a few glitches that has caused some problems.
            1. A highlighted appointment box will sometimes not bring up the selected patient, but instead will pull up a patient who is pinboarded. This has resulted in incorrectly placed notes that have to be corrected.
            2. A pinboarded patient's picture will pop up rather than the selected patient.
            3. Some patients have remained on the pinboard, even when we drag the appointment to a spot on the appointment book. We can see the appointment is set…

            43 votes
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              1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
            • Edex- Treatment Plans

              Edex should have an area where you can see if the patient has pending treatment. That way its a quick look and see, instead of either a)having multiple call lists that have the same patient that is due for a cleaning and has unscheduled treatment, and b) clicking multiple buttons to get to the treatment screen.

              4 votes
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                1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
              • Appointment "Time Pattern"? Seriously it's an improvement??????

                WHAT IS WITH THE NEW SCHEDULING????? There was NOTHING wrong with it the old way. Now it's extra steps to use this "Scheduling Pattern" which is sooooooo annoying!!!! The "Appointment Length" in the "Appointment Information screen worked 'perfectly" fine the way it was. Please put if back the old way.

                7 votes
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                  1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                • the schedule should have a handicap Imoji!

                  the schedule should have a handicap Imoji! This would go along with the Eligible icon and Medical alert icon that shows on the schedule.

                  1 vote
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                    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                  • create a new referred by source while scheduling a new patient.

                    When I am entering a new patient to our schedule and they are referred by a provider or source that we have not scheduled before, we are unable to create the new referral source from that window.

                    1 vote
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                      0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                    • Cal back report

                      I think there should be something added in the office manager where you can print out a call back report at the end of the day (for certain procedures) that contains the patients contact info - i.e. root canals, extractions, etc

                      2 votes
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                        1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                      • When scheduling an appointment that it is sent directly to the patients smart phone.

                        When scheduling an appointment that it is sent directly to the patients smart phone.

                        4 votes
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                          0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                        • Need to be able to block for several procedures in 1 column for 1 doctor opposed to using the aliases. We prefer to dedicate specific types

                          Need to be able to block for several procedures in 1 column for 1 doctor opposed to using the aliases. We prefer to dedicate specific types for each hour opposed to blocking the entire morning, let say, for "high production".

                          1 vote
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                            0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                          • Scheduling appointments from a cell phone.

                            Having the option to schedule the appointments from the cell phone instead of only being able to see the schedule from Dentrix on the cell phone. Example - if i am out of the office and i see a patient and they wont have time to call or come in to schedule time to be seen, how easy would it be to just pull out the phone and tap on the time slot and just schedule them in. Just a thought and hope this happens.

                            3 votes
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                              0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                            • patient hours of availability

                              A module that would open up and list the patient's availability (or add another field in the family file), so when we put them on the ASAP list, we can simply refer to the information we have previously put down. For example, if we are scheduling John Doe and he wants to get in sooner, but we don't have the availability in our schedule, we can put him on the ASAP list and put down his availability in the "patient availability" module/field in the family file. Then when we have an opening, we can pull patients from the ASAP list…

                              4 votes
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                                0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                              • Alternating codes

                                Would love to have the ability to auto-set perio pt. to know when their due for prophy and when due for perio maint.

                                1 vote
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                                  0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                • 1 vote
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                                    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                  • SEEING WHICH PROVIDER WORKS WHAT DAYS WHEN OPENING UP THE MONTHLY CALENDAR

                                    There should be a way to view scheduled working/ vacation days that each provider is in when you open up the monthly calendar so you are not looking at all days to schedule an appointment.

                                    2 votes
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                                      1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Have the ability to schedule repeat appointments, the same day and time, for patients that need to be seen on a weekly basis.

                                      If a patient needs to be seen on a regular schedule of appointments for months to come, there should be a way to add these appointments as a group and not have to enter each appointment separately.

                                      1 vote
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                                        0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                      • When using asap list i would like a field to place patients preference of time and day of the week they would like to come in.

                                        Make a field on the asap list so you can see what day of the week the patient wished to come in while viewing the list.

                                        4 votes
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                                          0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Schedule book daily note section

                                          In the schedule book daily note section customize individual notes with different font size & color.

                                          1 vote
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                                            0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
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