Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

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You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

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  1. Non-scheduled ASAP list

    We need a way to keep track of those patients who don't want to make an appointment but want to be called ASAP for an opening on hygiene. Right now, all I have is a pad of paper on which I put names, phone numbers and if they want a specific day or time of day. Just seems like a printable list would make it so much easier to keep up with.

    54 votes
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      1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
    • text messages

      our text message sever does text message on the weekends and I wish it did not. I would like just MOnday thru Friday.

      1 vote
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        0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
      • Dentrix appointement list

        The problem is when writing a note in an unscheduled appointment we are unable to copy and paste the note in another unscheduled appointment of a different provider. It makes you go out of the unscheduled list, open them up on the appointment book look up the pt. and then paste the note. This makes it very challenging when patients have more than one unscheduled appointment or more than one family that has an unscheduled appointment. Please fix the problem. Thank you

        1 vote
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          0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
        • Appointment Maker

          Would love to automate appointments not unlike airline reservations. We would control availability and time allotment based on appointment type. Even if for standardized Hygiene appointments.

          1 vote
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            0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
          • Print off appointments through Dentrix for patients

            Patients lose the cards and rarely put the appointments in planners or their phones. Then they are forgetting their times or calling saying it was this time and not what is listed on Dentrix. So once we have them scheduled, have a way to print off that sheet to give to them instead of us manually writing it

            1 vote
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              0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
            • Allow only one user to access the same appt at the same time.

              We often have more than one person confirming appts at the same time. By locking out the appt when accessed, another team member will not be able to access the appt.

              9 votes
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                0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow for reordering of Appointment Reasons

                You should be able to reorder the appointment reasons under the definitions window to allow for more frequently used reasons to moved to the top for quicker access.

                3 votes
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                  0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                • ASAP List Error

                  When I'm working on the ASAP list, I will double click on an appointment to view. Intermintley, the system will try and move an appointment to the unscheduled list. It does give the option "yes or no". However, if we're working quickly or someone is new, they will choose "yes", which causes a huge issue. Can we stop the "unscheduling option". If someone wanted to be unscheduled, we should just unschedule them. The ASAP list should have nothing to do with unscheduling.
                  Thank you for your help.

                  3 votes
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                    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                  • Please move the month calendar view from the left side of the screen to the right side with the other daily/weekly schedule views

                    Why is the month calendar on the opposite side of the screen as the rest of the schedule calendar buttons? Please move the month calendar button to the right side so all the schedule view buttons are on the same side. Or maybe give a toggle option to allow the existing monthly calendar view on the right side to be viewed as a month calendar like the upper left button or the month calendar button like the existing month calendar on the right side. Coming from Easy Dental, I miss the month calendar button on the right side with the…

                    4 votes
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                      0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                    • View of monthly calendar showing daily scheduled production/month @ a glance

                      The ability to click on a button and view the entire month @ a glance that shows production currently scheduled. Then you could arrow to view next month and so on. This would not be a report or a single day view but a monthly view with actual dollar amounts not a grid.

                      1 vote
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                        0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                      • Set alert for in the sch, i.e., lab closed week of July 4 holiday, alert to pop up when sch appts that specified time frame

                        We will use a block on the schedule to make notes about specific things for the day, but not everybody actually reads them. I would like an alert to pop up when someone tries to make an appointment on those days. Would also like to be able to choose a date range instead of having to do it on each day individually

                        1 vote
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                          0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                        • Automatic daily list for recare appts and unscheduled treatment

                          A automatic list that pulls from continuing care and unscheduled treatment plans every day to give the front office a constant reminder of who is due/overdue for recare (and unscheduled) or has an unscheduled treatment plan by date, a list that will give options of due today, overdue by 1 month, 2 months, etc.

                          27 votes
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                            2 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                          • number of procedures in appointment cell

                            there is a limitation on the number of procedures that can be entered into an appointment cell which also affects the route slips. a chart still has to be pulled

                            1 vote
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                              0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                            • Edit patients' appointment description when they are on the Unscheduled List

                              When a pateint's appointment gets broken and put on the unscheduled list, we should be able to edit their description.. for example: if I break an appointment because the patient canceled, but they want to reschedule later, I want to be able to go into their broken appointment and type in the reason behind their cancellation. This will help our office out when we are looking at that list to fill open spots on our schedule to see why certain people decided to cancel in the first place.

                              3 votes
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                                0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                              • Total production by operatories.

                                The total production can be viewed at the top of each operatory. This way you can keep an eye on production goals for each chair.

                                1 vote
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                                  0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                • dentrix mobile

                                  Be able to scheduled patients and break or reschedule appointment

                                  47 votes
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                                    1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Actually, what we are looking for is a way to put a sequence of appointments for individual patients so the front desk can be alerted to sch

                                    Sometimes the doctor is not always available to tell the front desk what to schedule for a patient. We thought it would be helpful to have a place in Dentrix (patient chart) for them to write a list of appointments for individual patients so we can be alerted to schedule those appointments without having to wait for the doctor.

                                    1 vote
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                                      0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow Scheduling units to be different based on provider or operatory

                                      We would like to be able to have different scheduling units based on provider or operatory.

                                      1 vote
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                                        0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Fix your automated confirmation text

                                        When sending confirmations by text, DO NOT have any words after "To confirm your appointment press 1" Currently it states Press 1 to confirm appt. Unfortunately, it looks like Press 1 t o confirm appt. as it wraps onto the next line. WAY MORE incorrect replies than necessary!

                                        4 votes
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                                          0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                        • An optional flag, to warn if I schedule a cleaning appointment prior to 6 months

                                          A nice improvement would be an optional flag, to warn if I schedule a cleaning appointment prior to 6 months. Sometimes people will call for their appointment as soon as they get the postcard, and I'll accidentally schedule the cleaning too soon. It's awful to not get paid because it's too soon.

                                          450 votes
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                                            6 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
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