Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. We need a report that shows Patients with Mulitple appts -

    report showing patients with multiple appts.

    1 vote
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • sso
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    • Daily Appointment List

      Would be helpful if the "Daily Appointment List" could be added to DXONE Reporting to make it a schedulable report, just like ASAP List.

      1 vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • sso
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
      • Preauthorization Report

        Dentrix produces a report for Dental Pre-authorizations that have been setn to insurance companies. But once that information comes back and the preauthorization is removed from the report, there is no way to track that preauthorization for future follow up other than the Unscheduled treatment plant list which covers every patient. A separate report for returned pre-authorizations would be helpful to follow up and schedule patients that are insurance driven.

        4 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • sso
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
        • Need a procedure listing by patient and then by summary for a particular date

          It would look just like the Day Sheet but limited to only procedures performed listed by patient.. Excluding all other transactions that day, payments/adjustments. It should also include a procedure summary page at the end listing procedure, amount and count.

          1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • sso
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
          • eclaims

            We would really like to see eclaims prelim report for warn/reject include invalid claims alert (i.e., claim was batched, then patient advised he no longer had ins. Ins. was deleted from pt. file, but claim was erroneously left in batch) This caused entire batch to fail though our report indicated claims were sent. One page showing "claim failed" and stating attachment(s) or claim(s) did not transmit still did not show the patient information so we had no clue what claim it was and assumed it may have just been an attachment. We missed time filing limit with the state ins.…

            4 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • sso
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
            • Allow tracking of mass purged deleted appts

              Allow tracking of mass purged deleted appts

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • sso
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
              • It would be very useful to be able to print a specific section of your procedure codes.

                I was going through our Sleep & TMJ section in procedures codes and wanted to print the group to review it. I believe this would be helpful when sequencing appointments and also to use as a guide in the flow of patient appointments.

                2 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • sso
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                • Provider Report Sorting

                  When running a day sheet, it would be nice if we could highlight the providers we would like to run reports for. We have two offices where we transfer notes back and forth so we cannot inactivate past providers. Instead we have to run the report based off a range of providers and it ends up showing old providers in the report because of where their name falls in the range.

                  1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • sso
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                  • I would like to pull a report for scheduled New Patients for an upcoming month.

                    I would like to pull a report for scheduled New Patients for an upcoming month. We track our New Patients and hold appointment spots for them and I need to know ahead of time

                    4 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • sso
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                    • Collection Manager enhancement

                      First of all-it doesn't work even after rebooting-the default settings create a list that is completely blank. Would like to be able to generate a collection report for accounts where the insurance claims have already paid (including the secondary) or where there is no insurance so I don't need to sort through every patient and I can get a true reading of accounts that I need to actually collect on. I would like to be able to make notations, generate collection letters to be mailed or emailed, have the phone number and email address on the report and even a…

                      1 vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • sso
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                      • Aging Report, while using the 'interactive' format

                        , please make it possible to click on the heading to 'sort' the information in the columns

                        3 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • sso
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                        • Practice Analysis Report is inaccurate. Will not allow date selection.

                          End of the Month - report is not accurate. it does not allow to create a practice analysis report from date-to-date

                          1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • sso
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                          • Post op phone calls for specific procedures

                            Generate a post op phone call report for patients who have surgeries done.

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • sso
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                            • Patient Visit Form

                              Please add the Fee Schedule that patients are assigned to on the Patient Visit Form. We have two in office "discount" plans. It would be helpful to be able to know at a glance which fee schedule they are on.

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • sso
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                              • Ability to track Dental Assistant Production

                                Track Dental Assistant Production

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • sso
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                • report that gives the number who are returning patients for hygiene

                                  A report that can be ran to see how many patients we have actually returning for there hygiene appointments.

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • sso
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Dentrix should have the ability to be able to access patient data and accounts from any report list

                                    For example: if I populate a new patient list report, I can chose any patient from that report and be able to navigate and cross reference information.

                                    3 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • sso
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Analysis Report Should only reflect active providers

                                      Analysis report should only reflect the active Providers or have an option to select only the providers you want to display on the report. This is so annoying, that we have to view all the active and inactive providers.

                                      3 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • sso
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Need a report broken down by date range, then by provider, then specific Procedure codes (choose as many as needed), then Patient Name.

                                        Need a report which allows us to request a date range, select provider(s) names, then select as many Procedure codes as needed, with the patient name attached to the procedure code. This report will allow us to audit daily / monthly for incorrectly posted services (charges that may have been posted to an incorrect provider). We would run this report before the end of month closes for correction. BEFORE month closes.

                                        3 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • sso
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Apply pre- paid credit to day sheet for treatment performed by provider

                                          Ex. Scenario

                                          The hygienist prints day sheet daily and is credited for treatment completed that day but many times patients pre- pay for entire treatment plan and amount does not come up under "collections" when the procedure is performed on a later date. Pre- paid treatment cannot be considered income until the procedure is performed, meaning the credit needs to be held until date of treatment.

                                          This forces us to look up ledgers at the end of the day to ensure that payment has been made and needs to be hand written on the day sheet in order to consider…

                                          3 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • sso
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          Feedback and Knowledge Base