Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. 1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  2. Create the ability to run an unscheduled treatment report by procedure code.

    I would like to run a report for unscheduled treatment by procedure code. This would allow us to contact specific patients in regards to specials that directly positively affect them based on previous recommended treatment.

    3 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  3. create an aging report that would run provider credits by patient and NOT guarantor

    I am working on reallocating patient balances that were applied incorrectly. The report I am using is the AGING REPORT. I am selecting PROVIDER CREDITS. My problem is that the first parameter only runs the report by GUARANTOR. Is there an option to run it by PATIENT so that I can see each family member?
    is there another report I could be using? The goal is to re-allocate to not only proper provider, but also proper family member, so that I am not only fixing the "family" balance, but also each individual family member.

    1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  4. create report for inactive patients with date they were inactivated

    We need a report for inactivated patients with the dates that were inactivated.

    4 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  5. report showing fee's

    would love to be able to print out one report showing old fee's with new fee's & the difference between the two?

    1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  6. Be able to print the referring doctor information including name, phone number, email and address

    Be able to print the referring doctor information including name, phone number, email and address

    2 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  7. Compare to fee schedule on Daysheet show MTD and YTD totals

    Currently the Daysheet will only show the Today's comparison. I would like to see MTD and YTD comparison of full fee and posted fee.

    9 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  8. Remove completed treatment and patient names from Referred /TO doctors-

    Remove completed treatment from Referred /TO doctors- list since pt's don't need follow up.
    Example I run this list to see if pt's have followed up with Specialist. I do understand it's also used to see how many referrals have been made to each provider maybe 2 separate list could be an option. Thank you

    2 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  9. Make all ledger entries available on an audit trail report?

    List all ledger entries on the audit trail report. Initial entry payments, edits, etc. Currently, we can only see edits/changes made to a ledger. I would like to see the payments that are posted each time a payment is made and by which employee.

    9 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  10. to be able to print a report for production and collection that shows month by month for a whole year

    to be able to print a report that show production and collection month by month for a whole year in one page only
    example: report of production and collection for 2017 showing total collection and production for each month in one line, each line per month total 12 lines then the total for the whole year.

    4 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  11. aging report

    Please development the ability to run an insurance aging report based on the DATE OF SERVICE. For example, I'd like to see if all my JULY claims have been paid or finalized. (filing deadline looming near)

    8 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  12. I want to run an aging report with filters.

    I want to run an aging report with filters.
    1. patients or guarantors that have not received a bill in last 30 day with outstanding balances
    2. patient or guarantors that do not have outstanding insurance claims.

    9 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  13. Practice Assistant - Please make fixing a PRIORITY

    Practice Assistant offers report options that Dentrix does not. Please make the fix a priority.

    4 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  14. Pre Authorization Report

    I would like the option to be able to print a report from the ledger / treatment plan that shows ALL prior authorizations sent AND returned for a select date. For instance, I would like to print a report for 2017 that shows all pre-auths sent, returned and possibly a notes section where we can write any correspondence we've had with patients.

    6 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  15. Apply pre- paid credit to day sheet for treatment performed by provider

    Ex. Scenario

    The hygienist prints day sheet daily and is credited for treatment completed that day but many times patients pre- pay for entire treatment plan and amount does not come up under "collections" when the procedure is performed on a later date. Pre- paid treatment cannot be considered income until the procedure is performed, meaning the credit needs to be held until date of treatment.

    This forces us to look up ledgers at the end of the day to ensure that payment has been made and needs to be hand written on the day sheet in order to consider…

    3 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  16. Patient Retention

    I recently was working with tech support and trying to determine if there was away for Dentrix to run a report that would show our practice's retention for patients. I could even figure out the data if Dentrix could even run a report on how many times a patient has been in our office. I think this data would be valuable to know to see if a new patient is returning to your office and how often patients are coming into the office.

    19 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  17. Report

    A report that allows you to run a total patient count by a specific date range, not by procedure or visit count, to allow an accurate number of active patients.

    13 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  18. Huddle Report Overdue CC Unscheduled list should include patients without CC on their future appointment

    Patient has 'Bitewings' continuing care that was overdue on date of 2/26/14.
    Patient has prophy appt on 3/18/15.
    Patient has next prophy appt on 7/8/15. There is no BW CC on either appt.
    Patient is obviously due for BWs on the 3/18 appointment.

    Huddle report is run for 3/18/15. Patient does not show up on overdue CC Unscheduled list because patient has a future appointment.
    .
    We would like an enhancement to allow patient who has overdue CC and a future appointment without that CC attached to it to show on the huddle report.
    Rationale to change how this works: …

    26 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    6 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  19. New Management Report

    A report to see what a staff member has been doing such as how many entries in the journal entries and how many appointments they have made

    10 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  20. remove specialty in mailing labels for referred by doctor

    How can I print mailing labels from the Referred By Doctor report that does not print the specialty at the end of their name?

    3 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base