Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. create report for inactive patients with date they were inactivated

    We need a report for inactivated patients with the dates that were inactivated.

    1 vote
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      0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    • Generate a report option for the following:

      Individual patient per treatment type per insurance provider with option to back date.

      1 vote
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        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
      • Be able to print the referring doctor information including name, phone number, email and address

        Be able to print the referring doctor information including name, phone number, email and address

        1 vote
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          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
        • Filter Unscheduled Treatment plan report by TP case status

          When printing an unscheduled treatment plan list from the office manager it would be helpful if we could filter it by Treatment Plan Case status. I.E. Print the report but exclude "Eventual (future)" plants.

          4 votes
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            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
          • Making it possible to print a daily appointment list that includes filled and open appointments for a month or several month view.

            Is it possible to print the Daily Appointment report to show open and filled appointments?
            For example I work for a college and I need to see in a instant what appointments a student hygienist has open and what is filled for semester like 8/24/18 - 12/9/18.

            Now I can print a Daily Appointment book view but it only shows filled appointment slots.

            3 votes
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              0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
            • Remove completed treatment and patient names from Referred /TO doctors-

              Remove completed treatment from Referred /TO doctors- list since pt's don't need follow up.
              Example I run this list to see if pt's have followed up with Specialist. I do understand it's also used to see how many referrals have been made to each provider maybe 2 separate list could be an option. Thank you

              1 vote
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                0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
              • Remove completed treatment and patient names from Referred /TO doctors-

                Remove completed treatment from Referred /TO doctors- list since pt's don't need follow up.
                Example I run this list to see if pt's have followed up with Specialist. I do understand it's also used to see how many referrals have been made to each provider maybe 2 separate list could be an option. Thank you

                1 vote
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                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                • Ad hoc reports

                  Reports that could have information sent to a format that could be used in Excel to determine production amounts and other things so that reports would not have to be printed each month and entered in a spreadsheet manually.... right now information can be exported to lists to write letters, but data can not be exported like that, it can only be printed in a report form which doesn't help when we are really trying to do a practice analysis. We would like to better be able to analyze the information that is in the system.

                  1 vote
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                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                  • Report That Tracks Percentage for Specific Insurance Carriers

                    we need to have a report that tracks patient percentage for specific insurance carriers

                    1 vote
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                      0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                    • I think we should be able to run a report to show a procedure code and what all the insurance fees are for that one procedure code.

                      We need to be able to pull all insurance fees for one procedure code. Now you can only compare 5 fee schedules. We should be able to just enter one procedure code and get a list of fees for all insurance companies fees for that procedure

                      2 votes
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                        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                      • AR further breakdown

                        Our dental office is about to go thru transition and be purchased. The AR is being purchased as well, but the sale of AR is being purchased based on 0-90, 91-120, 121-180 and 181+. We are in need of those numbers and found out that Dentrix does not have the ability to do this. Just suggesting that this would be a good idea. Not only for Office purchase and acquisition but also for Office management, collections and quick review for the owner to surmise the health of his AR and if staff is on top of it. I realize there…

                        1 vote
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                          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                        • Be able to enter in a date range for practice statistics

                          Be able to enter in a date range for practice statistics
                          .

                          1 vote
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                            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                          • to be able to print a report for production and collection that shows month by month for a whole year

                            to be able to print a report that show production and collection month by month for a whole year in one page only
                            example: report of production and collection for 2017 showing total collection and production for each month in one line, each line per month total 12 lines then the total for the whole year.

                            1 vote
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                              0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                            • Day sheet by chair/op

                              In the summer we have mulitple hygienists in each day. Rather than create new provider id's or having to check each individual patients ledger it would be great to have a day sheet that can be run by chair/op and identify what's hygiene and what's dds production.

                              1 vote
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                                0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                              • Treatment Acceptance Calculation

                                This is currently one of the criteria for Treatment Acceptance: The dollar amount of each patient’s treatment-planned procedures that have not been completed, are part of an accepted case, and have a procedure date within a given date range.

                                I believe the last part, "and have a procedure date within a given date range" is unnecessary. If the patient paid for the entire plan, it should be calculated as accepted, even if there is no appointment attached to the procedure.

                                3 votes
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                                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                • Create a treatment plan report for only new patients by date range.

                                  This report would allow us to easily follow up with our new patients to schedule. The report will show us what has been treatment planned and what has been scheduled instead of just dollar amounts.

                                  1 vote
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                                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Customize Reports Option

                                    Provide an option to customize reports, specifically a column in the Day Sheet showing the User ID of the employee who created the entry.

                                    1 vote
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                                      0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                    • I would like to see a report that shows production/collection by the age of the patient

                                      a report showing production and collection by the age of the patient

                                      1 vote
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                                        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                      • report for people who have had a bad debt written off

                                        We have decided to turn over some accounts to collections. We have not had a big problem with debt but we do see the need now to have the option of using a collection agency. We have written off bad debt in the past and changed those account billing types to bad debt. We would now like to access those accounts but there is no report that you can run that will generate those (because now there is a zero balance on these accounts.) There should be an option to generate a report of everyone who has ever had bad…

                                        1 vote
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                                          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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