Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

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You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

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If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. Include batched claims that were never sent in the Insurance claims to process report

    Include batched claims that were never sent in the Insurance claims to process report

    182 votes
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      7 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    • Insurance Aging report

      PLEASE, in the reports section let us filter outstanding claims (aging report) to let us also filter the date...Like if I only wanted to look at outstanding claims from October 1-October 31 (for example).

      10 votes
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        2 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
      • Insurance claims batched

        be able to run a report to see insurance claims batched but have not been sent. so that you can re create them to send to the insurance company, instead of having to run the insurance aging report.

        147 votes
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          12 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
        • We need to have a report to calculate # of returning patients from active or inactive to active status.

          We need a report to calculate # of returning patients from archive or inactive status to active status.

          16 votes
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            2 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
          • Collections by insureds vs. non-insureds

            It would be helpful to know what our insureds vs. our non-insureds are spending out of pocket. ADA suggests analyzing this before determining if a Membership Club Plan is a good idea for an office.

            5 votes
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              1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
            • Report for Pre denterminations sent within a certain timeframe

              We should be able to generate a report that we can chose a date to and from (ie: Nov 1 2018 - Feb 1 2019) - for Pre Determinations that have been sent. To track so that we can follow up with the client.

              Another idea is to have an alert pop up when an estimate was sent over a month ago to track and follow up with the client regarding this information.

              1 vote
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                0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
              • Just Number of patients under each insurance company in system-not specific names,addresses, etc.

                Dr. would like to know how many patients under specific insurance companies BUT NOT their names, addresses, etc.

                3 votes
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                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                • Report

                  A report to figure out what percentage of practice is made up of social services/NIHB etc. BUT that only lists active patient's so that it is accurate.

                  1 vote
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                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                  • New patient numbers can be wrong in the daily huddle report.

                    EX: a wife comes in as a new patient and her husband is entered as a non patient because he carries the insurance. 2 months later he comes in for his first visit so his status is changed to patient. Because he was already created, he doesn't come up as a first visit even though he is a first time patient and new, the daily huddle doesn't record him as such. I have patients that have been in the practice since 1999 that don't have a first visit created hence they will always show up as new patient and apparently…

                    1 vote
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                      0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                    • Remove the Lab expense and material column from the Fee Schedule report.

                      Remove the Lab expense and material column from the Fee Schedule report. When you print the 5 fee schedules to a page it cuts off over 999. If you adjust the font it is so tiny you can barely read it. OR setup another report that does NOT include the lab expense and material columns.

                      1 vote
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                        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                      • Transaction and AR tracking reports

                        Please create a transaction report that will show detailed posted charges, payments and adjustments and will also indicate the username or login name of whoever did the posting for a specific date or cut off (either entry date or proedure date) for tracking purposes. Also add a tagging on the system per claim that will show its status and can be run as a report. Example, Claim On hold, submitted, denied, In Process, Rejected, Paid etc

                        1 vote
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                          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                        • Print montly or yearly office calendar with the closed/open dates dispayed.

                          It'd be nice to have an option to print monthly or yearly calendar for employees to know when the practice is open and when it is closed.

                          1 vote
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                            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                          • UNPAID CLAIMS REPORT

                            GENERATING A REPORT FOR CLAIMS THAT WERE SENT BUT HAVE NOT BEEN PAID ON A MONTHLY BASES

                            3 votes
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                              0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                            • We need Billing statement from a particular date to a Particular date for just one patient in a family of four

                              Need a Billing Statement for one patient from a family of four for a specific period say 1/1/18 to 12/31/18

                              1 vote
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                                0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                              • Scheduled appointments which don't have procedures entered in ledger

                                Need a report that lists all the scheduled appointments without procedures entered into the ledger. It's very easy to forget to enter procedures into the ledger. The money will be lost and no way to find out. Please fix.

                                3 votes
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                                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                • Separating production reports

                                  Creating a report that can show you how much you are collecting in hygiene vs how much you are collecting in treatment. That way you know how each area is producing.

                                  4 votes
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                                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                  • A report that shows Gross/UCR fees, contractual adjustments, and Net Revenue.

                                    When using Fee Schedules need a report that shows Gross/UCR fees, contractual adjustments, and Net Revenue. The Day Sheet show the Net Difference between UCR and Charges, but would need detailed report of the Net Difference.

                                    1 vote
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                                      0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 1 vote
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                                        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Patient balance report after insurance paid

                                        I am interested in a report showing patient balances AFTER insurance has paid.

                                        1 vote
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                                          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Find which Provider worked off Credit Balances

                                          We need to know which Providers worked off Credit Balances during the year. It would be great to be able to create a report that would show this.

                                          1 vote
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                                            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
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