Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. Include batched claims that were never sent in the Insurance claims to process report

    Include batched claims that were never sent in the Insurance claims to process report

    49 votes
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      4 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    • Insurance claims batched

      be able to run a report to see insurance claims batched but have not been sent. so that you can re create them to send to the insurance company, instead of having to run the insurance aging report.

      33 votes
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        3 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
      • We need to be able to change the phone #s that are displayed on the daysheet to cell #s. no one has a home phone anymore.

        The Day Sheet shows patients home # BUT it needs to show their cell#s. No one has a home number and if they do they do not use it!

        152 votes
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          6 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
        • It would be very useful to be able to print a specific section of your procedure codes.

          I was going through our Sleep & TMJ section in procedures codes and wanted to print the group to review it. I believe this would be helpful when sequencing appointments and also to use as a guide in the flow of patient appointments.

          2 votes
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            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
          • The ability to pull up Archived patients by date range

            The ability to pull up a list of Archived patients by date range.
            This will allow practices to see how many patients are now not coming to the practice. The tool is essential to be able to see the patients that are leaving the practice then can be determined why.

            1 vote
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              0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
            • Have an option to print the day sheet without credit and debits on it, only procedures.

              It would be nice to be able to print the day sheet with only the procedures set complete by providers, so when they are checking their entries for the day it does not have payments and adjustments on it. So a report for just patients seen that day and what was set complete.

              1 vote
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                0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
              • Provider Report Sorting

                When running a day sheet, it would be nice if we could highlight the providers we would like to run reports for. We have two offices where we transfer notes back and forth so we cannot inactivate past providers. Instead we have to run the report based off a range of providers and it ends up showing old providers in the report because of where their name falls in the range.

                1 vote
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                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                • Excel Spreadsheet Option for Archived Patients instead of only Office Manager Report

                  Currently the only way to pull a report for archived patients gives you a list in Office Manager but there is no option for an Excel Spreadsheet. Please let us be able to export this information to an Excel Spreadsheet so that we can sort and group this data.

                  1 vote
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                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                  • Collection Manager enhancement

                    First of all-it doesn't work even after rebooting-the default settings create a list that is completely blank. Would like to be able to generate a collection report for accounts where the insurance claims have already paid (including the secondary) or where there is no insurance so I don't need to sort through every patient and I can get a true reading of accounts that I need to actually collect on. I would like to be able to make notations, generate collection letters to be mailed or emailed, have the phone number and email address on the report and even a…

                    1 vote
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                      0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                    • Aging Report, while using the 'interactive' format

                      , please make it possible to click on the heading to 'sort' the information in the columns

                      3 votes
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                        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                      • Practice Analysis Report is inaccurate. Will not allow date selection.

                        End of the Month - report is not accurate. it does not allow to create a practice analysis report from date-to-date

                        1 vote
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                          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                        • Post op phone calls for specific procedures

                          Generate a post op phone call report for patients who have surgeries done.

                          1 vote
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                            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                          • Patient Visit Form

                            Please add the Fee Schedule that patients are assigned to on the Patient Visit Form. We have two in office "discount" plans. It would be helpful to be able to know at a glance which fee schedule they are on.

                            1 vote
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                              0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                            • Preauthorization Report

                              Dentrix produces a report for Dental Pre-authorizations that have been setn to insurance companies. But once that information comes back and the preauthorization is removed from the report, there is no way to track that preauthorization for future follow up other than the Unscheduled treatment plant list which covers every patient. A separate report for returned pre-authorizations would be helpful to follow up and schedule patients that are insurance driven.

                              1 vote
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                                0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                              • Ability to track Dental Assistant Production

                                Track Dental Assistant Production

                                1 vote
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                                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                • report that gives the number who are returning patients for hygiene

                                  A report that can be ran to see how many patients we have actually returning for there hygiene appointments.

                                  1 vote
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                                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Dentrix should have the ability to be able to access patient data and accounts from any report list

                                    For example: if I populate a new patient list report, I can chose any patient from that report and be able to navigate and cross reference information.

                                    3 votes
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                                      0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Analysis Report Should only reflect active providers

                                      Analysis report should only reflect the active Providers or have an option to select only the providers you want to display on the report. This is so annoying, that we have to view all the active and inactive providers.

                                      3 votes
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                                        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                      • I would like to pull a report for scheduled New Patients for an upcoming month.

                                        I would like to pull a report for scheduled New Patients for an upcoming month. We track our New Patients and hold appointment spots for them and I need to know ahead of time

                                        1 vote
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                                          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Need a report broken down by date range, then by provider, then specific Procedure codes (choose as many as needed), then Patient Name.

                                          Need a report which allows us to request a date range, select provider(s) names, then select as many Procedure codes as needed, with the patient name attached to the procedure code. This report will allow us to audit daily / monthly for incorrectly posted services (charges that may have been posted to an incorrect provider). We would run this report before the end of month closes for correction. BEFORE month closes.

                                          3 votes
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                                            1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
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