Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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How can we improve Dentrix?

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  1. We need to be able to change the phone #s that are displayed on the daysheet to cell #s. no one has a home phone anymore.

    The Day Sheet shows patients home # BUT it needs to show their cell#s. No one has a home number and if they do they do not use it!

    40 votes
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      4 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    • Collections Manager List

      When printing a Collections Manager List report, the most recent guarantor notes should be listed. Listing them in chronological order is pointless.

      14 votes
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        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
      • Add a feature to reports where

        When running a referral by patient or doctor/other report add a feature where it can be broken down month by month. For example if I want to see what my referral sources for the last year were, I also would like to know the number per month without having to either manually add it from the report or running a separate report for each month

        1 vote
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          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
        • 1 vote
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            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
          • Lab prescriptions and deposit slip

            It is surprising that Dentrix hasn't made the deposit slip printable to look like a standard bank deposit slip that my bank will accept rather than having to rewrite all information on an acceptable bank form.

            1 vote
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              0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →

              There are really 2 suggestions here, so for the sake of simplicity and categorization, We’ll treat this idea as if it were only about the deposit slip – If you want the Lab Slip idea to be considered, please submit a separate idea about it.

              That being said, what specifically does your bank need the deposit slip to look like?

            • PT ID NUMBERS BEING CUT OF ON REPORTS

              ADJUSTING REPORT SETTING TO PRINT OUT PT ID NUMBERS THAT EXCEED 11 DIGITS. WE HAVE A LARGE POPULATION OF PTS THAT HAVE STATE INSURACE THAT ID NUMBERS CONSIST OF 12 DIGITS AND ARE BEING CUT OF ON REPORTS

              3 votes
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                0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
              • Create a goal for each month of a year based on yearly goal.

                It would be a great idea to be able to input a yearly goal of production for the office and have it automatically calculate the monthly goal you need to hit each month depending on how many working days you have that month to reach your end goal.

                3 votes
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                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                • Patient Retention

                  I recently was working with tech support and trying to determine if there was away for Dentrix to run a report that would show our practice's retention for patients. I could even figure out the data if Dentrix could even run a report on how many times a patient has been in our office. I think this data would be valuable to know to see if a new patient is returning to your office and how often patients are coming into the office.

                  7 votes
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                    1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                  • Sorting the batch

                    Have the option to set a default to sort the batch report from newest to oldest

                    3 votes
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                      0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                    • Analysis needs to offer procedure date or entry date so it matches the daily method used

                      Analysis needs to offer procedure date or entry date so it matches the daily method used.

                      2 votes
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                        1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                      • 2 votes
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                          1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                        • Show Patient Status Changes in Audit Trail

                          Right now when a patient status is changed, i.e., changing patient to non-patient, archived, or inactive it does not appear in the Audit Trail Report. This function should be added as it has been needed in multiple occasions for investigation purposes.

                          3 votes
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                            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                          • Create custom report automation - To reduce redundant tick-box clicking and date-input within Practice Analysis Reports.

                            Every day, as Hygiene Team Lead, I generate a few reports within the Practice Analysis Report module.

                            I had a chat with support to see if there was a way to automate this.
                            If I could CREATE the report template, name it, and just... click it to generate the report... That would be Amazing!

                            I've attached the screener of the options I utilize.

                            After I do a team report I generate personal reports for the individuals. It's basic and easy enough to do but... Could it be easier?

                            3 votes
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                              0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                            • New patient collection report

                              when you pull the "Referred by doctor report" you can only pull production NOt collection you should add the capability to pull collection too so we can see how much we collected from the newpatients we saw that month

                              2 votes
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                                0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                              • Dental Pre Authorization Aging Report to include claim notes and Tracer Date

                                I would like my Preauthorization aging report to look like the insurance again report to include Claim status notes Tracer Date/resent Date etc.
                                Thank you

                                4 votes
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                                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                • There should be a report i can run, that allows appointments entered on Dentrix on a certain day.

                                  So far no way to track appointment creation day unless you would check their Appointment Information one by one. I need to know if I scheduled 3 appointments today a list of those appointments. so if one appointment was 11/1/16 one was 12/1/16 and one was for 1/1/17. i need a list of the appointments i made not what is scheduled for a certain date

                                  3 votes
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                                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                  • report for amount paid for date of service

                                    i need a report for a date of service that shows production & the amounts collected on that production, not monies collected that day. i don't care what i collected that day. i want to look back and say on this date, my production was $x and on that $x i was paid $.9x, for instance. it would be nice if it included breakdowns about how much of that production was adjusted off.

                                    3 votes
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                                      0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Practice Advisor Report

                                      We updated to G6.1 on Oct 18th, and now our practice advisor report for all of our Hygienist that are not in every day is all wrong. I have called on this issue and i have been told it's a "known issue" in G6.1 and it will not be fixed until posible G6.3!! WE use these reports to track our hygiene numbers. Is there any way to track hygiene average daily production, average hourly production and correct unfilled hours? This is going to make our end of year reports way off, and now we have nothing to go on to…

                                      1 vote
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                                        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Pre-D report

                                        When creating the pre-treatment estimate report, have an option to delete treatment that was already done. Sometimes patients come in and the treatment is done before it is received, or we get the pre-d and scan it into the doc center and forget to "receive" the claim in the ledger. Having the option to delete the pre-d's that were already been done would be very helpful.

                                        2 votes
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                                          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                        • A report showing reactivated patients by day/month

                                          we would like a report that shows how many patients were reactivated during a particular day or month. To us, those patients count as New Patients.

                                          1 vote
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                                            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
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