Very disappointed. We were sold the idea of going paperless by using ecentral questionnaires and still can not have a legal signature on our ipads when the patient completes the medical history update. Our office is very unhappy!! I can not believe that Dentrix would not have the appropriate legally required signature space available for our patient's to sign with in the software program developed for ipads accurately.

Could you please make the signature capability possible when using the ipad. That is our main form of all patient responses and medical and financial updates.

eCental - When patients complete forms on-line and hit "submit", create a reply with a confirmation message that the forms were sent. This is actually a big deal and causes a lot of confusion for our new patients.

FIX YOUR ON-LINE REGISTRATION. IT IS SO FRUSTRATING THAT OUR PATIENTS STILL CAN NOT REGISTER ON-LINE. ONE DAY IT WORKS, THE NEXT IT DOESN'T AND THIS HAS BEEN GOING ON FOR TOO LONG NOW. GET IT TOGETHER.

Unable to change the patient information health history options so that they are confluent with the health history module. There is no option to separate allergies from health history conditions. For instance, in the pre set health history options Metals is listed as a health history condition. Makes us look like we don't know how to take a health history. Poor programming. This should be corrected immediately.

When pt's fill out their pt information and medical history, if there are multiple children, we have to have the parent sign for EVERY child for each document. It would be easier to just have 1 signature across the board.

make box bigger so its visable

Figure out a way to put questionnaires created on word and excel into Dentrix. I have tried many times to create these forms IN Dentrix and it's a joke! To top it off your support team has offered no support. They just keep sending me to the knowledge base. I know I'm plenty smart, but in this situation I feel very incompetent and it's frustrating.

Enable consent forms to be signed on Ipad like questionnaires so patient does not have to get out of dental chair to sign.

You are getting closer on the Health History/ Questionnaire. We need more characters in both the Allergies and Medical Conditions. Also, why not allow us to create a list of just Allergies and just Medical conditions in the questionnaire? Just like how you have it separated in the Health History That would allow us to not have to put "Allergy" in front of each Allergy. Also, can we set the order? Not just Alphabetical? Thanks!

I would like a way to customize the "PI-Medical Alerts" and still be able to update them to the Medical Alert module. Currently, you can select the "PI-..." information into the questionnaires but not able to edit the questions within them. I need the "PI-Medical Alerts" to be a "yes or no" type question rather check list. I bypassed this by creating new questions in a different form but I cannot attached it to the Medical Alert mod. Same issue with the "PI-Patient information"

more customization please

As it is right now, the intake forms with eCentral do not allow us to have one long form. Instead we have to break it up into 3 forms, which means families have to sign 3 times when they come in the office. We are a pediatric office and we need a lot of information and consents signed. Also if there was a feature for parents to sign forms from HOME it would revolutionize our office! please please

We have patients looking for/up the medications they take, and the questionnaire times out. Could there be an auto save so they don't have to start over. By now the hygienist and doctor have been waiting, and to make a patient start the whole process over is not acceptable.

Instead of patients having to click through all their forms, there should just be a simple sign in program that allows the patient to type in their name, birthdate and then get brought to a screen that says thank you we will be with you shortly. this would be much faster and easier for the patients especially if there are more patients waiting to check in.

Good afternoon,

We are using dentrix and are finding it rather inconvenient to update the med hx. There used
To be a “medical history review” window that could be accessed by right clicking on the patient
In the appointment book. It would be great if it could be that user friendly again as this is something we do
each time a patient visits our office.
https://www.youtube.com/watch?v=dj4_sTloa74.

Thank you, Becky Melissa Hutchens, DDS (763)552-1616

Patients need to be able to sigh-in with out having to go through the questionaire every single time. Should a patient have to come in multiple times over a couple of weeks,they shouldnt have to go through entire questionaire.

Allow the Option to placed Indentations in Paragraphs in the questionnaires.

It would be nice to have the option to take a newly created questionnaire and merge it with an existing one. For example, I created a new HIPAA communication form, but I would like to be able to merge it with a set of New Patient Forms.

Would be really nice to have the ability to have a graph reflecting what % of procedures are being done