Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. We need to be able to add additional employees to Dentrix. We can no longer add new people.

    Need to add more space so we can add new team members to Dentrix. Dentrix will no longer allow us to add new employees.

    15 votes
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      0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
    • More options on Practice Avisor

      I have the total production and collections for last year - I was hoping to have a report that would show that and the breakdown of each month within the year and include additional data like new patients how how much each provider produced - I can do this manually with day sheets but was hoping there was a nicer report like the practice advisor that could offer something more professional looking to present to my owner doctor.

      4 votes
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        1 comment  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
      • Add a change log for fee schedules

        It would be nice to be able to see when schedules were last updated in Dentrix, as well as which login was used to make the changes. This will help us ensure that we keep up to date with our schedules, as well as track who changes them.
        The most recent change would be nice, but to keep a backlog of a few prior changes would be nice as well.

        5 votes
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          0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
        • Practice Management monthly report

          I would like to see a monthly report (all items on one report - not running ten different reports to get this items) generated automatically and the items on the report would be: $Production/$Collection/ Adjusted Production and Collections, Payment % of production and collections, Production per producer, # of new patients (0150's not first time in the office pts.), Treatment planned % and dollars per month per producer, Treatment accepted % and dollars per month per producer, Hygiene % of patients due in a month, Hygiene % of patients overdue in a month and the dollar amount, # of 12…

          1 vote
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            1 comment  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
          • Collection Report per Procedure

            Would like a report that shows what the actual collection amount of each procedure. This will help in viewing how much is being spent in lab fees and how much is actually collected per procedure.

            Thank You!

            2 votes
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              0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
            • Option to have last payment date and amount should be printed on each statement that has to be mailed to patients for outstanding balances.

              There is no option to have the patients last payment amount and date that is printed on statements we are mailing to patients for outstanding balances. I feel this is an important piece of information to have on statements, especially those that will be turned over to collections.

              1 vote
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                0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
              • I would like to see a specific code be able to NOT show on billing statements.

                We have created an inter-office code (not and ADA code) that reminds us to ck with the Doctor about a possible write off on a certain procedure. For example, an easy pedo extraction, "let's see what ins pays, I may w/o the balance on the extraction". If Doc chooses NOT to w/o the balance, and I can't delete the "code note", due to month end, I don't want the pt to see where we're "cking with the Doc re: poss credit" and then he decides not to give a w/o.

                1 vote
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                  0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                • Day sheet with more detailed options

                  The option to add more detail to the day sheet that will show a patient's current balance after a payment has been posted or an adjustment has been made. Also, it would be better if it showed the office UCR as the actual charges and then showed the adjusted amount due to in -network fees, so you could better account for the compared to the UCR amount.

                  1 vote
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                    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                  • When entering a provider as a secondary having the option for them to still print prescriptions.

                    When entering a provider as a secondary having the option for them to still print prescriptions.

                    1 vote
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                      0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                    • We would like to be able to see cell phone numbers on the day sheet .

                      We would like to be able to select which type of phone number (home, mobil, etc) we would like to appear on the day sheet when printing end of day.

                      2 votes
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                        0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
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                          0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                        • Can Dentrix passwords have a default time period to require users to log on so other users do not access the wrong account

                          Our practice has multiple computers and multiple staff and doctors. We would like to have a way prevent users from accessing other user accounts. Can Dentrix passwords have default log off after certain time periods to ensure the right user is on the correct account

                          3 votes
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                            0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                          • Need function in office manager

                            Need way to obtain "percentages" of patient's broken down by insurance carriers

                            4 votes
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                              0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                            • Active procedure code report.

                              We'd like the option to run the Fee Schedule/Procedure Code report with active procedure codes only. Currently both reports list all procedure codes.

                              1 vote
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                                0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                              • Batch Report

                                There should be a batch report just like procedures not attached to insurance report. The batch report should show all the claims that are still in batch but have not been sent to e-claims.

                                1 vote
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                                  0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                • Office Manager, Create a default letter for Patient Anniversary with Practice.

                                  Create a default letter for Patient Anniversary with Practice.

                                  1 vote
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                                    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Write Off Table

                                    It would be lovely if in addition to the fee schedule in the office manager there was also an additional tab for contracted insurance write offs. This could be than attached to each contracted fee schedule for patients. Thus, showing the true charge and expected write off at check out for tracking purposes.

                                    1 vote
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                                      0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow mobile numbers on DailyAppointment List

                                      Currently when the Daily Appointment List is generated from Office Manager, the only phone number that shows up is the one listed as "home" in the family file.

                                      3 votes
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                                        0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Front changes in the custom notes template

                                        It would be nice to be able to make certain words or numbers bold or underlined in the custom notes section of the office manager.

                                        1 vote
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                                          0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                        • claims deleted from batch

                                          I did a "sweep" for the last few days and batched 124 claims then deleted by mistake. There is no way to recover from that without searching for them individually. There should be a fail safe.

                                          1 vote
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                                            0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
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