Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. We need to be able to add additional employees to Dentrix. We can no longer add new people.

    Need to add more space so we can add new team members to Dentrix. Dentrix will no longer allow us to add new employees.

    15 votes
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      0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
    • adjustments

      adding more to the difintions for adjustments too few at the moment

      1 vote
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        1 comment  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow for audit trail tracking of claims sent. Too many front office people in my office blaming each other for sending the claims wrong.

        Allow for audit trail tracking of claims sent. Too many front office people in my office blaming each other for sending the claims wrong. I cannot see who keeps sending the claims wrong in my office without the appropriate attachments.

        4 votes
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          0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
        • Practice Analysis

          It would be a big help if we were able to tell which patient had what procedure. While running a practice analysis report we came to an inaccuracy and were off 1.67 for a sale, and could not figure out where the discrepancy lay. I had to go through months and months of ledgers, whereas a report would have been so much easier!

          1 vote
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            0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
          • 1 vote
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              0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
            • Employee Password Lock Out

              Please give admin the rights to just unlock an employee who has gotten themselves locked out!! We (admins) need to be able to unlock an employee if they get themselves locked out of Dentrix. Waiting 15 minutes for it to reset is very difficult when you're on a timed schedule. And resetting a new password every time they get locked out will only cause them to get locked out more often. It was suggested they write their password down but that defeats the purpose of having the passwords in the first place because they could end up leaving it laying…

              3 votes
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                0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow mobile numbers on DailyAppointment List

                Currently when the Daily Appointment List is generated from Office Manager, the only phone number that shows up is the one listed as "home" in the family file.

                8 votes
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                  2 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                • we have a new Dr. and she wants to see her projected production

                  Aside from practice production, there should be a feature that allows Dr.'s to see their future production (how much money they are scheduled for tomorrow, the next week, or the entire month). I.e if the new doctor wants to see how much production she is scheduled for in the upcoming week that would be very helpful so they know exactly what ball park range they will be producing at and have an idea of how busy they are and how much money they are going to make. This is important to them as individuals.

                  1 vote
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                    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                  • Daily Huddle Report

                    Instead of the daily huddle only printing a list of patients who have alerts, have an option to expand that list and print all of the patient alerts so we can review them the same way we review medical alerts.

                    3 votes
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                      0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                    • G7 passwords

                      I'd like to have the option to use a 4 digit password vs the 8 character alpha numeric one we are required to use in G7.

                      3 votes
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                        0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                      • Adjustment Daysheet Note

                        Adjustment Daysheet- add the note on the daysheet for that adjustment after the patients name.

                        5 votes
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                          0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                        • Changing how to narrow down route slips

                          I am curious about the possibility of printing route slips by provider and narrowing down who I specifically print them out for. Overall I was curious what I can do If say all but 1 or 2 providers don't want route slips printed; can I still massively print route slips for the majority of providers in our office but not for those 1 or 2 providers who don't want/need the route slips for their patients without printing route slips for all and then throwing away/shredding the slips for the providers that don't use them

                          6 votes
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                            0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                          • 1 vote
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                              0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                            • It would be great to have a 90-120 category in the AR Report

                              Often when a practice is valued, the AR is also evaluated. while often it is often difficult to collect account past 90 days, the AR that is 90-120 days old does still have some value. It would be really helpful to see how much is in that category without manually going through all the accounts and adding it up.

                              1 vote
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                                0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                              • # of open hygiene appointments

                                We would love a report you can run to see how many future and past hygiene appointments are open.

                                4 votes
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                                  0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                • Ability to re-arrange fee schedules without having to relink patients

                                  Insurance companies frequently discontinue plans and when we remove the schedules, they leave gaps in the list. Not only does it make it more difficult to keep the insurance plans grouped together (such as the Cigna HMO and DeltaCare HMO plans), it also creates unusable fee schedule numbers for new plans. Often the insurances come out with several plans in a new series, and we like to keep them together. If we try to re-organize the schedules now, we would have to manually re-link every patient to the new fee schedule number.

                                  6 votes
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                                    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                  • I would love to see a search bar added to the top of the office mgr so when I am deleting claims after the payments are posted, I can find t

                                    I would love to see a search bar added to the top of the office mgr so when I am deleting claims after the payments are posted, I can find them faster. Sometimes the name does not correspond with the date. Or maybe the claim would auto delete when the ins payment was posted. It would SAVE TIME!!

                                    1 vote
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                                      0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 3 votes
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                                        0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Allowing for deleted events to be traced in the audit trail manager

                                        Allow deleted events that were on the schedule and deleted to be found on the audit trail

                                        1 vote
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                                          0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                        • More options on Practice Avisor

                                          I have the total production and collections for last year - I was hoping to have a report that would show that and the breakdown of each month within the year and include additional data like new patients how how much each provider produced - I can do this manually with day sheets but was hoping there was a nicer report like the practice advisor that could offer something more professional looking to present to my owner doctor.

                                          5 votes
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                                            1 comment  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
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