Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

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  1. Hello can you have a way to show who entered a procedure on a ledger.

    I would like to know if there could be away to see who entered a procedure on a ledger.

    1 vote
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ledger color options on each computer

    Ledger color options on each computer - allowing to change the colors of the ledger "lines" on each personal computer station.

    3 votes
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  3. running balance on printed ledger

    Print ledger exactly as shown in ledger

    1 vote
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  4. Preauthorization editing and purging

    Pre-authorization purging and moving to history. And to be able to do so with a specific date range.

    3 votes
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  6. to be able to just print payments patients have made on their acct without procedures and ins payments etc.

    To be able to print payments that the patient has made on their acct without listing all the procedures and ins payments too. For patients income taxes at year end.

    1 vote
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add additional payment types to the insurance payment claim area

    Be able to add an additional payment to the insurance payment types when posting a payment to a claim

    4 votes
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  8. reciepts- email them to the patient through the ledger.

    I would love to be able to email the receipts to the patient through the ledger.

    1 vote
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ledger - Allocate Credit Balance screen should list all family members in a dropdown list

    Allocate Credit Balance screen should have a dropdown to choose the family members. Currently, in order to view credit balances for each family member, this is the process that is required
    1 - Select Family member 1
    2 - Transaction > Allocate Credit Balance
    3 - When work is done for family member 1, close allocate window
    4 - Select family member 2
    5 - Transaction > Allocate Credit Balance
    6 - When work is done for family member 2, close allocate window
    (repeat for the remaining family members

    If all family members could be selectable in the Allocate Credit…

    4 votes
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  10. Report that you can run to get payment information with DOS that the payment was posted to.

    Report that you can run to get payment information with DOS that the payment was posted to.

    4 votes
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  11. Billing statements

    Please give us the ability to pull billing statements for a patient with out having to go to office manager.
    I just had a patient call me asking about his last statement. He was describing the statement to me but it was difficult following him. I wanted to see the previous statement also but he couldn't find his and I could not figure out how to find it.
    I reached out to your support and the only was to mess with all my statement billing setting. I would risk messing up my bill. There has to be a simpler way.…

    1 vote
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    1 comment  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  12. Create a report that totals daily production per patient.

    It would be helpful to see the daily production total listed per patient. This could be a subtotal line on the Day Sheet or could be generated as a separate report.

    1 vote
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  13. Picture in Ledger

    Would LOVE to have the patient's picture in the ledger. That is the only module that doesn't have it.

    3 votes
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  14. HSA/FSA Template

    Would like to have specific printout showing charges and payments for HSA/FSA.

    3 votes
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  15. have a way to display Declaration of Bankrupsy on the pt ledger

    have a decription or a way to display when someone declairs bankrupsy and you need to post it to there ledger

    4 votes
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    1 comment  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  16. separate columns in ledger- charges/ expected insurance/ patient portion

    The way the systems pulls the insurance info. there should be 3 columns- one for actual charges, one for whats expected from insurance, and 3rd column for patient responsibility. same as how it prints on a treatment plan. Now you need to open the claims and have a calculator on hand. pedo office- mulitiple children. very difficult to figure out what parent owe and on what child. And when there is a primary and a secondary insurance-- thats even worse! It can be done, and will make ledger 100% clearer!!

    3 votes
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  17. When posting Electronic Eobs why should I have to choose view EOB in Document center. Shouldn't it just pull it up when I choose "next eob"

    When I choose the option of next eob when posting Electronic Eob's it should just pull up the EOB. Prefilling the check number would be helpful also since it is required to complete the posting.

    3 votes
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  18. It would be nice if we could change the date of a batch insurance payment after it is posted to the ledgers, in case we need to.

    It would be nice if we could change the date of a batch insurance payment after it is posted to the ledgers, in case we need to, instead of having to do it manually, one by one. It is very cumbersome, especially with large checks.

    1 vote
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  19. total patient payments

    we should be able print a patient ledger that adds up the total amount paid by the patient ( for tax purposes)

    1 vote
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  20. See the Balance of all family members in the payment window under ledger

    When you enter payments on a family that have several patients on the ledger and only a couple of them have a balance, you have to go into each family member's ledger individually to find out what they owe, so you know where to apply the payment. It would be nice to have the balances on each family member right beside there name so I would know where to put the payment. It looks like this is already another suggestion.

    2 votes
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
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