Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. abilty to delete special adjustment on ledger or fix it in dentrix

    Ability to delete special adjustment or for it to never appear in the first place. When separating a family it should reflect correctly, not with special adjustments.

    66 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add feature to DentrixPay to e-mail receipt to patient

    Add feature to DentrixPay and PowerPay to e-mail receipt of credit card transaction to patient. If possible even transactions paid by other methods.
    Saving on paper, ink and improving patient satisfaction.

    67 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  3. When printing a Single Patient Ledger it would be helpful to have the Dr./Practice full name, address and phone number on this statement.

    When printing a Single Patient Ledger it would be helpful to have the Dr./Practice full name, address and phone number on this statement. Also having the ADA codes on the report would be very useful to patients with HSA/FSA accouts.

    69 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  4. Being able to put notes in the ledger after it has been posted to history, or without being attached to a procedure.

    We would like to be able to post notes in patient ledgers without running into the problem of the month or year being closed out. Or without it being attached to any sort of procedure code.

    10 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  5. Have a report to show total pmts

    Patients are calling to get total payments for 2018 for their taxes. Have to go to ledger and add up all patient payments. Have a report to show totals for the year

    8 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  6. Walkout statement-date range/ADA code printed out on ledger

    We need the ledger to print off the ADA code along with the description and the full practice name, dr's name and address. Patients are needing this information for their health savings reimbursement. The walkout will do it, but not if they pay on a different date. We are having to print the ledger, write in the codes in the column and then make a copy with the Dr's business card on the bottom of the ledger. Maybe make the walkout statement with a date range???

    19 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  7. Auto alert when a patient has failed their payment agreement due date.

    We offer a three month payment plan at our office and it would be very helpful for Dentrix to notify w/ an alert or pop-up that the patient had failed their payment agreement so that we can quickly contact them.

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  8. See balances in a report

    It would be awesome if I could get a list of the balances for a specific day. I like to prepare the day before and see what insurances patients have and if they have any balances to collect. I love the Appt List option to see all insurances in one place, but I wish I could also see the balances for the day!

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  9. have different colors to segregate between primary and secondary insurance.

    have the choice to for different colors in dentrix for payments especially with insurance. Having diff colors for primary and secondary makes it easier when looking at the ledger and who paid and who didn't

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  10. separate columns in ledger- charges/ expected insurance/ patient portion

    The way the systems pulls the insurance info. there should be 3 columns- one for actual charges, one for whats expected from insurance, and 3rd column for patient responsibility. same as how it prints on a treatment plan. Now you need to open the claims and have a calculator on hand. pedo office- mulitiple children. very difficult to figure out what parent owe and on what child. And when there is a primary and a secondary insurance-- thats even worse! It can be done, and will make ledger 100% clearer!!

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  11. Special Adjustments

    Capability to Either turn off the general setting of posting special adjustments, or being able to delete the special adjustment when it is automatically generated. It clutters the ledger

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  12. walk out / stmts

    We have a few patients that file their own supplemental insurance and they need just a walk out or a statement the date of service. I would like to see the procedure codes beside the treatment that was done. As of right now we are typing up some labels and cutting and sticking this info on the paper and making a copy of the paper so the labels won't peel off.

    10 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  13. Posting Advanced Payments (Deposits)

    We have patients that want to pay in advance before we've completed procedures, and if the payment number is larger than the total completed procedures, Dentrix won't let us input it (e.g. completed is $500 but patient wants to pay $1000).

    24 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  14. then I see Family Balance (14:28:01) You said: I don't want to see the Family balance (14:28:20) You said: I want to see Individual balance

    then I see Family Balance
    (14:28:01) You said:
    I don't want to see the Family balance
    (14:28:20) You said:
    I want to see Individual balance
    (14:28:34) You said:
    A patient has credit but her family has a balance
    (14:28:43) You said:
    this gets very confusing sometimes

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  15. Set up more than 1 payment plan for a Patient

    Id like to be able to create more than 1 payment plan per patient

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  17. The ledger should include cancelled or missed appointments.

    I would like to see a list of cancelled, missed or changed appointments in the patient ledger. And, when a patient does any of those, I would like to write a note to go along with the cancellation, miss or change!

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  18. FIFO REPORT with names of patients with 0 balances that need FIFO allocation

    We need a report including patient names for patients with zero balances where payments were not allocated correctly so we can FIFO their accounts. We have providers that haven't been here in many years showing credits or money owed. We need to clear all that out.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  19. It would be nice if individual patient balances would print on billing statement

    Many patients call and ask how their total bill is divided among the family members. It would be nice if in the bottom corner of the statement it listed the individual balances for each family member.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  20. Update dentrix to allow increased font sizes in Windows 10

    Update dentrix to allow increased font sizes in Windows 10 to allow ledger to function properly!

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 25 26
  • Don't see your idea?

Feedback and Knowledge Base