Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. "Primary" phone number instead of "mobile" or "home"

    I would love to see an option to note a patients "primary" number and secondary number and then what it is - whether it be a mobile or home number. It then be nice to be able to have the PRIMARY number be an option on the schedule view. Some patients prefer to use a home number, while others prefer to use a mobile.

    163 votes
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      3 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
    • Select a patient by cell (mobile) number; not just 'home'

      Select a patient by cell (mobile) number; not just 'home'. I have G6 and when I press F2 the only options it has are: Last name, First name, Preferred Name, Home Phone, Chart# and SS#. These days, most people dont have a "home" phone. Everything is cell phone. Thank you!

      38 votes
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        1 comment  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
      • Text Options

        Instead of the "email" option.It should be Text instead!

        2 votes
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          1 comment  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
        • Existing appointments within family file

          Is it possible to be able to view existing appointments within family file rather than having to go out of the patient file and into the appointment book.

          4 votes
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            0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
          • Add the option to send statements electronically via patients' email

            Add the option to send statements electronically via patients' email either by single statement or all statements that have an email address in the family file.

            13 votes
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              1 comment  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
            • Insurance procedure data

              It would be helpful to enter how often procedures can be done to be covered by insurance. For example, prophy 2x's per year or every 6 months, BW's, fluoride varnish, sealants, etc. Also, that it will be saved in the entire family's information.

              1 vote
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                0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
              • family file "referred to" box

                "referred to" box in the family file needs to be bigger so if there is more then one referral they can all be seen

                1 vote
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                  0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                • extra space for longer extention digits

                  the place to put in the ext. for work could it be longer for more than 4 digits maybe 5 digits or even six digits

                  1 vote
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                    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                  • In the family file window referred to and by section.

                    Be able to add notes about the referral.

                    1 vote
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                      0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 vote
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                        0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                      • Auto fill perferred name

                        Auto fill the perferred name with the first name until typed over. This would save so much time in retyping first names. This would help make sure that INS forms are filled out correctly.

                        3 votes
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                          1 comment  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                        • patient note in sentence form

                          patient note opens in sentence form and jumbles ideas and notes together, making they unclear.

                          1 vote
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                            0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                          • hippa box in the patient information box

                            Along with the consent box to put in the date of the signed consent, it would be very helpful to have the same for the signed hippa. Currently, there is not a productive method of keeping track of this.

                            4 votes
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                              0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                            • Creat an alert (flag) for a dental insurance

                              I would like to create an alert (or flag) for a particular dental insurance so that the alert will pop up in a patient's family file who has that dental insurance. For example, the medicaid that our office accepts does not run on a calendar year - it is July to July. While we have that listed in insurance data, I want it to alert me as soon as I open a patient's family file who has that insurance.

                              3 votes
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                                0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
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                                  0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                • You currently only have married, single, child or other as options in the Patient Information file. I would like you to add Widowed .

                                  We need the option to indicate that a patient is widowed or divorced because it is not appropriate to say they are single after their spouse has passed away.

                                  3 votes
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                                    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 5 votes
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                                      0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                    • a Complete Insurance Verification form that we can use when calling insurance (downgrades info etc)

                                      Create an Insurance Verification form that is easy to adjust to our needs, example: Composite yes or no on downgrade to amalgam, they cover 2 or 4 quads SRPs in a day.
                                      We call insurance with many questions on Bridge missing tooth clause etc, Fluoride once or twice a year, to the date or any time etc

                                      2 votes
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                                        0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Editing Patient FIles

                                        There MUST be a better way to edit patient files. I am an employee and I went to put my grown married daughter into her own file. She now has a negative $7,133 balance! I do not want to do an debit adjust because this looks like a write off. This has accumlated for years of employee benefits. PLEASE find a soltuion for this problem!

                                        1 vote
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                                          0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                        • MAKE IT SAY LAND LINE NOT HOME PHONE

                                          MAKE IT SAY LAND LINE NOT HOME PHONE

                                          3 votes
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                                            0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
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