Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

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If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. pt status

    Under the status menu in the family file. I think there should be other options.
    examples:
    Inactive-Pt Moved
    Inactive-Insurance Change
    Inactive-Pt Unhappy/Switched Dentist
    Pt on Hold- Getting new Ins/Job
    This would make it easier for tracking.

    99 votes
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      5 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
    • making a child, who is now an adult, there OWN head of household

      So here I go again!!!! I have a child who is now an adult coming back to the practice. Mom and Dad still have open treatment plans and perhaps a balance on their account, which has absolutely NOTHING to do with the child. I cannot make this child, who is an ADULT now, their own HOH because of their parents issues. But Dentrix requires all balances be at zero and all treatment plans completed. So I either have to go in and write off (temporarily) any balances owing and remove ALL treatment plans(completed or not) so I can move this…

      29 votes
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        0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
      • Better tracking of New Patients

        I cannot create accurate new patient reports because the first visit date inaccurately populates with the date a non-patient is created, or an appointment is scheduled. It also includes patients that have been created but have no appointment. I need a report that includes patient based on the date they actually had their first appointment in our office. Right now I have to manually do the research and chance each family file with an accurate date.

        10 votes
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          0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
        • RED Balance in Family File (like Cont. Care)

          If there is a balance (anything over 0.00) instead of it being colored black like everything else in the family file - it would stand out better if it was bold/colored red like the past due Cont. Care.

          100 votes
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            2 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
          • please add Health History update in patient information

            Be nice to have a Health History date in patient information in the family file that when we update Health History we update like we do with consents.

            5 votes
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              0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
            • no show appointments

              When a patient no shows us we add it to the ledger as a DFA. The family file has a "missed appt:" area, but every time an appointment is broken for any reason it is counted as a missed appointment. Even if they reschedule. I would like a place that actually tallies the No show appointments. It would be great to see at a glance how many a patient has.

              1 vote
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                0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
              • Previous Broken Appointments, not just the last one.

                When I look at the family file, I just see a patient's most recent broken appointment along with the total number. I'd like to see ALL of the patients' missed appointments. When patients tell me they didn't miss 6 appointments and want to know when they were missed, I can only give them the latest broken appointment, not the dates of the others.

                1 vote
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                  0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                • We need to add another "Status" for patients, other than Patient, Inactive, Non-Patient, Archived.

                  We need a way to identify "special" patient status. Like, they are a patient but due to their failed appointments and/or short notice cancellations, we would like to identify them separately from regular patients because they have lost their status with us of being scheduled for a future date, i.e., we can only see them as a Day-Of patient.

                  1 vote
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                    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                  • Ne Box on Family File

                    We need a new "Box" on the family file that would include specific patient information that we need to have at our fingertips for each appointment. Similar to the stamp we had on the front of our previous paper charts. We need the following information to be in bold that clinical staff would answer once for each patient:
                    DX:
                    Perio Dx:
                    Varnish:
                    Ortho Class:
                    Smoker:
                    Anesthesia:
                    Med Alerts:
                    N2O
                    Hyg Pref

                    We are aware that this information can be found in other areas but it takes too many steps to get to it and it can't be easily found in…

                    6 votes
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                      0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                    • Eservices - Custom SMS message to send to any patient from Family file

                      Want to add a way to send a custom TXT message to any patient without having to add an appointment in the appointment book and uploading to appointment manager in ecentral then sending the message via the hyperlink.

                      1 vote
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                        0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                      • a button for Tx Hx and Tx plan also show NV date and TIME

                        It would be nice if there was a button with a summary of procedures completed along with their dates. That way when someone calls about a past appt or tx we can quickly refer at a glance to what the patient may be talking about instead of having to open multiple windows to gather simple information. Also if I have the family file open and need go to tx planner there is no button to make the quick transition. Need to click on appt book or ledger. That's an extra click!
                        Same with the pt's next scheduled visit. CC only…

                        3 votes
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                          0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                        • text from more information

                          be able to text from the more information tab

                          3 votes
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                            0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                          • 2 votes
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                              0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                            • Billing/Payment Information Type; We are in need of a new billing type: No statements, add finance charges

                              Billing/Payment Information Type; We are in need of a new billing type: No statements, add finance charges

                              1 vote
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                                0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                              • Intervals for missed appointments

                                I wish that there was a way to mark missed appointment intervals. We allow our patients 3 missed appointments in 18 months. Then we start over again. Currently it just keeps a running total not matter how far back.

                                4 votes
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                                  0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                • Would like to be able to search for ACTIVE patient ONLY

                                  Would like to be able to search for ACTIVE patient ONLY by using the "Search By" option so that it will automatically begin to populate the list as you type...instead of having to type the patients' last name in Advanced Search, click the Active patients box only and then hitting the search button.

                                  1 vote
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                                    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Please have the ability to merge multiple referral sources when they are duplicated

                                    If you can please merge the referral sources when there are duplicated

                                    1 vote
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                                      0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 1 vote
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                                        0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Medical Alerts and Medications

                                        The Chart needs to have a drop down box with a list of medications. Our doctor wants to see list of medications at every visit - right now we have to go to family file and the pull up medical alerts. It makes sense to have it available in the chart also.

                                        1 vote
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                                          0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Spaces in Med. History G6.4

                                          copying from patient chart to med history does not bring formatting, means all the medical history issues run together. makes it so much harder to read. wasn't a problem in g6.1.

                                          1 vote
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                                            0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
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