Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers to improve and enhance the Dentrix software.

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    1. Insurance maximums, limits for coverage table categories

      Need to be able to attach insurance maximums/limitations to individual procedure codes and/or categories (could be done with coverage tables). Both monetary maximums and a maximum number of times the code will be covered each year, as in the case of prophies, bitewings, etc. Also age limtes. Should tie into the Continuing Care system so a warning message comes up if an appointment is scheduled before insurance will pay for it, and a patient will be flagged when their insurance will once more pay for a procedure. Also needed in the case of crowns and other procedures that will not… more

      799 votes
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      • Global Patient Alerts

        Allow a practice to specify criteria for displaying a patient alert when a patient who matches the criteria is selected. Global patient alerts that apply to any patients who meet certain criteria specified by the practice. For example, display a Patient Alert when a patient is selected for the Chart who has a Medical Alert. Or when a patient is selected in the Appointment Book who has more than 2 missed appointments or who has a balance over 90 days or over a certain amount, or a patient has had a cleaning within the last 6 months, etc. [3431 10750]

        632 votes
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          under review  ·  9 comments  ·  Family File  ·  Admin →
        • Select insurance subscriber outside of family

          Allow users to select any patient as the insurance subscriber/insured party. Do not limit to family members. Does not want to enter patients more than once for insurance purposes. [1685]

          463 votes
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          • More phone numbers and flag preferred phone number

            Allow for more phone numbers, with a flag to indicate which is the preferred phone number, or the order of the phone numbers to be used when contacting the patient. Use preferred phone number for Appointment Book, etc. Add more phone number fields with the ability to label each one (e.g. "Cell," "Emergency," "Caretaker," "Pager," etc.). [963 2702 4229]

            423 votes
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            • More options for Patient Status and Family Position

              Provide more options for Patient Status. Allow the practice to customize Patient Status. For example: Patient, Non-patient, Non-person, Inactive, Archived, Deceased, Moved, No Response, To Collections etc. Provide more options for Family Position. Allow the practice to customize Family Postion. For example: Widowed, Deceased, Partner, Divorced etc.

              364 votes
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              • Insurance Effective/End Date--for patient's past insurance

                Add an "Effective Date" and "End Date" for the time period that the patient is covered by the insurance. Store insurance history for the patient. Would like the effective date to be included on insurance reports like Procedures Not Attached to Insurance, so there aren't several procedures on the report that are not supposed to go to insurance. Should be new fields in the Family File, and should be considered when running reports for insurance coverage, so if the date the report is run is outside of the coverage dates, it will show what the patient's coverage was at that… more

                325 votes
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                • Suspend Patient Alerts for one workstation

                  All the practice to suspend a Patient Alert for only the current workstation when the "Do Not Show This Alert Again Today" checkbox is marked.

                  293 votes
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                  • Medication List

                    No provider could possibly render treatment or give an Rx without knowing what medications a patient is currently taking. We need easy access to a list and totally user customizable and UNLIMITED....

                    292 votes
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                    • Automate archiving and inactivating patients

                      Allow the user to archive or inactivate multiple patients at one time, according to specific parameters. For example: by billing type, by primary provider, by insurance plan, by last visit date, etc. Should list patients first for the user to remove any from the list to be archived or inactivated.

                      257 votes
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                      • Save Medical Alerts as text, not a reference

                        Need to change patient record so that medical alerts are a note, saved with the patient. Still allow selecting from the list, but insert selections in the patient's medical alerts note. Allow each medical alert for a patient to have a note for that patient. Should be able to attach an individual, customized medical alert to a patient without adding it to the main list. Display all of the patient's medical alerts, not just the first 3 or 4.

                        198 votes
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                        • Pharmacy Information / List

                          Create a place to enter Pharmacy information. This might work like current Insurance Maintenance or Employer Maintenance. Information should at least include name, address, phone number, and fax number field. Allow patients to show a preferred Pharmacy, viewed or edited from the Family File and/or the Prescriptions fields.

                          97 votes
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                          • Option for Patient Note to be open or closed by default

                            Provide the option for patient notes to always display without the need to open them each time a patient is selected. [2040]

                            76 votes
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                            • Need area for emergency contact

                              Need area for Emergency contact
                              We need a place to write emergency contact ,
                              name, address , phone, e-mail
                              if there is not a spouse partner or parent.

                              74 votes
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                              • Button/indicator for insurance plan notes

                                If an insurance plan has a note, display a button that is colored to indicate whether or not there is a note for the insurance plan. The button should be available right on the Family File main window, added to the insurance information box. [699 1568]

                                70 votes
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                                • Insurance Maintenance

                                  Have the ability to flag an insurance co. with information that would be attached to anyone who has the same ins. ie... BWX 1x mo, Fluoride 1 x 12, Pano 3 years etc... Instead of flagging each individual patient

                                  62 votes
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                                  • Show appointments scheduled in the family file

                                    It would be nice if you could see family appointments scheduled in the family file. When our office purges charts, we check appointments scheduled and account balance; then we will inactive as neccessary. It would be nice to see all of this information on one screen!

                                    61 votes
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                                    • Incoming calls, use Caller ID to select patient

                                      For an incoming call, link to the caller id on the phone and list all patients that have the phone number in one of their phone number fields, to select the patient and automatically display a window with basic information related to most common calls (next appointment, balance, last insurance payment, etc.) with links to other areas of DENTRIX. [4432]

                                      58 votes
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                                        planned  ·  0 comments  ·  Family File  ·  Admin →
                                      • Maiden names/Old or Alternate names

                                        I would like to have a spot in the family file to put a maiden name or old name and then the ability to search by Maiden name/old name when searching for a patient. When patients get married or divorced they will usually change their name, and we also have lots of children whose name has changed due to adoptive status or foster status.

                                        36 votes
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                                        • Need to be able to search by date of birth

                                          We need to be able to search by date of birth

                                          34 votes
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                                            The ability to search for a patient by date of birth only exists in the newer version of the Select Patient window that is accessible from the newly re-written Dentrix modules (Chart, Perio, Document Center, etc.). We have plans to add the new version of Select Patient to the Family File (and other modules where it does not yet exist) in an upcoming release. For those people that prefer the older version of the Select Patient window (which does not include the ability to search by date of birth), there will be a preference to use the new version or the old version.

                                          • Improve Consent Date in Family File

                                            Automatically update the patient's Consent Date according to the response date for a specific Questionnaires form. Have a flag or date of the most recent Questionnaire responses. Display an Alert for any patients whose most recent responses are more than a preferred number of months ago. For example more than 6 months old or 1 year old. Option to default the Consent Date to be blank. [414 49274]

                                            33 votes
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