Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. Select a patient by cell (mobile) number; not just 'home'

    Select a patient by cell (mobile) number; not just 'home'. I have G6 and when I press F2 the only options it has are: Last name, First name, Preferred Name, Home Phone, Chart# and SS#. These days, most people dont have a "home" phone. Everything is cell phone. Thank you!

    94 votes
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    1 comment  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  2. "Primary" phone number instead of "mobile" or "home"

    I would love to see an option to note a patients "primary" number and secondary number and then what it is - whether it be a mobile or home number. It then be nice to be able to have the PRIMARY number be an option on the schedule view. Some patients prefer to use a home number, while others prefer to use a mobile.

    224 votes
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    5 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  3. Health History Medications

    I love that there is now a separate location in the Health History to add patients' medications; however, I would LOVE to have space beside each medication that we can type in what the medication is used for. I want this to be applied as an overall thing, and not just adding a note for each individual patient.

    7 votes
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    1 comment  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  4. Membership Plan Color Customization

    We would like to see a feature added where we could customize the color of the family file background. For example, we have a new membership plan and it would be very helpful if we could have a custom color in the family file for those patients who are enrolled; we could then tell at a quick glance, rather than looking at a patient alert (pop up) or a billing type, etc.

    7 votes
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    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  5. 4 votes
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    1 comment  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  6. Existing appointments within family file

    Is it possible to be able to view existing appointments within family file rather than having to go out of the patient file and into the appointment book.

    4 votes
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    2 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  7. Text Options

    Instead of the "email" option.It should be Text instead!

    5 votes
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    1 comment  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add the option to send statements electronically via patients' email

    Add the option to send statements electronically via patients' email either by single statement or all statements that have an email address in the family file.

    20 votes
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    1 comment  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add Keyboard Shortcuts to Health History

    Virtually everything in the Family File can be entered/navigated/accessed through keyboard shortcuts, which makes data entry very quick and efficient. However, the Health History window seems to be the exception to this. It lacks a menubar (which can be accessed by keyboard shortcuts) and that red plus "Add" icon in the top-left corner has no mappable keyboard shortcut.

    On days when we see many patients with noteworthy conditions/medications, this causes us to take more time entering this in. We like this to be entered in so when the doctor sees the patient in the operatory, that information is front and…

    3 votes
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    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  10. add colors for medical alerts

    I'd like to have an option to add colors and underline or italicize fonts for medical alerts to make them more forthcoming.

    3 votes
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    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  11. Automatically add patients first name to the preferred name section in the family file so the schedule view is HIPAA compliant.

    Instead of having to update patients preferred name one by one, allow users to update all patients first names to the preferred name. This way, the preferred name will show in the appointment book view, allowing the schedule to be HIPAA complaint.

    1 vote
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    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  12. Have a designated area for dental specialist information patients are seeing or have seen

    We're a specialty office with mutual patients with other offices , it would be nice to have a designated button that contains the information of the other specialist and includes cooperative treatment plans. We need a spot to have a working relationship with other dental offices. Only thing provided now in health history is medical doctors. **See attachment for an example.

    3 votes
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    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  13. job

    Under employer have a job title. Nurse, plummer, fireman, pilot ect......

    1 vote
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    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  14. combining two patient accounts into one, when they become married

    I don't see a solution for combining two separate patient accounts into one family, as they will be covered under each other's separate insurance plans as well.

    0 votes
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    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  15. FAMILY FILE WHEN SUBCATEGORY IS HIGHLIGHTED IS TOO BRIGHT

    EXTREMELY BRIGHT. DO NOT LIKE THE FACT THAT WHAT IS HIGHTLIGHTED IS A "DEFAULT" COLOR AND IT CAN'T BE CHANGED. PLEASE CONSIDER GIVING A FEW OPTIONS. THE BRIGHT "TIFFANY BLUE" IS NOT "EASY ON THE EYES".

    1 vote
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    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  16. Payment plan Interval modifications

    We have patients under 6 weeks, 3 months, 4months, 6 months payment plan from insurances. It's hard to monitor unless we have the option to choose an interval that is 6 weeks, 3 months, 4months, 6 months payment plan.

    1 vote
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    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  17. payment plan interval modifications

    We would like to request 3,4,6 months interval options for our payment plans.

    1 vote
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    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  18. New patient health history and data merge to create a new patient file

    We have new patients that fill out health history info on the kiosk and that transfers into Dentrix correctly, but the information doesn't effectively merge into a family file and has to be manually input. In an era where offices are looking for higher efficiency, is there some way for Dentrix to fix this issue? We've spoken to numerous e-central reps about the issue without any success.

    1 vote
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    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  19. Create a report to view patients by age

    We would like a way for Dentrix to create a report to view patients by age.

    1 vote
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    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  20. Medications List

    Include a section where we can list medications.
    (currently we are scanning the list patient provide; when hand written they are not always legible)

    12 votes
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    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
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