Post automatically the processing claim number of each successfully sent claim directly into the ledger of the patient in the batched insurance claim under insurance claim status/insurance claim note.

Since E-Claims can receive e-claims for insurance companies that do not accept electronic claims (E-claims prints and mails the claim in), I would like to be able to send attachments to the same E-claims Payor ID (06126) and have E-Claims accept the attachments, print the attachments and mail it with the paper claim.

We shouldn't have to print claims and mail them in just because a company doesn't accept attachments.

Please add a button within Dentrix to be able to access FastAttach and capture FastAttach id #'s into the Docuement Center.

Would be great to be able to import the clinical notes for specific dates just like we have the ability to import perio charting. Currently we have to scan the notes in the document center and import them that way which becomes a hasle - i prefer to send the claims by mail instead when i need notes and cannot attach electronically. Please consider - would help us send more electronic claims. Thank you!

We need to be able to print attachments to claims or preestimates. (when you are notified that the insurance company does NOT accept attachments after you have eclaimed, if you want a hard copy for any other reason, you cannot print them up directly from attachments. You must open the chart and image and find them again. It is a hassle to try to pick the same one this way.

The dental insurance claim form pulls medical insurance information into box 11 and ins companies think that they have another dental insurance and delay processing the claim. Can we get the dental claim form to not pull medical ins into box 11? Medical claim forms do not pull dental ins info into the claim.

When I create a claim I would like the option to add a tooth number to some codes exmp D4341 & D4342. We should also be able to print a 0 (zero) in front of single digit numbers some insurance co. require the zero to make the number a two digit.

If a claim is submitted within 24 hours of the same claim but has different subscriber or patient information, don't reject the claim as a duplicate. Corrected claims keep getting rejected as duplicates.

I want to search NEA numbers by myself. Support says I have to call them and they put it in the batch for me. I want to do it myself. I want to pick a certain date that a claim/pre-est was sent electronically and search. To search by date and/or patient would be great!

When there is a PreD linked to procedures that are being completed, why doesn't it automatically date the PreD and transfer it to the ledger as a claim, (since the PreD number populates into the claim information box). The procedures move over, but the preD that is linked to them has no value at that point. We have to create a NEW claim. Why is this?

I would suggest having the option to update the patient's coverage table using coverage information obtained from eligibility using eServices.

I would like the insurance eligibility report in websync to only show that patients on the days needed instead of 2 weeks worth of patients.

Some offices are mobile and need to be able to change the place of service to a skilled nursing center (31). This is possible with paper but does not transmit electronically.

NC Medicaid charges $.08 per online check and if using the eCentral for others, automatically uploads Medicaid. Too hard to work for so little money and get hit with ADDITIONAL charges. Stop it now, PLEASE!

I would like to be able to ck the box for ortho and have the option to add diag., class bite, instead of just months remaining and date started - there is much more ins cos want

Using claim form DX2007F, if we have charged out 0 on a claim line the contract fee is still being charged to insurance and I am not alerted with the eclaim that there is a zero line item. This is difficult for a busy front desk to monitor all the time.

Claim status in Insurance Manager is 'settled', but the claim was actually rejected. Message = 'Message: SEE COMMENTS FOR EXACT ERROR AP15005 Based on current dentist and benefit information, Delta Dental's and the enrollee's total liabilities are indicated above. AP13012 The Social Security/Member number is missing or invalid. Please resubmit the c'