Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. flagging patients who are due for a medical history update

    We like to have an updated medical history for every patient every 2 years. Other than pulling every single chart to check for when the last update was done, it would be nice to have a place on dentrix to mark when they are due for a new med history update. The flag could come up on the patient chart just like when they are due for prophy or x-rays.

    29 votes
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      4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • It would be wonderful if there was an area to add new patient insurance information without actually activating them as patients.

      Currently there is no way to add additional information for a new pt. It would be great to have a family file, with insurance available for new patients. This would allow new patients to receive treatment more efficiently.

      20 votes
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        1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      • Remove or Archive Providers no longer with the practice

        We have maximized our providers and are no longer able to add new providers. To make room for new providers, we would like to be able to archive deceased or inactive providers.

        121 votes
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          3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          Trevor Terry responded

          This is definetly a valid request, and it’s an understandable pain point.

          I’d like to recommend you contact our support team though, they do have the ability to change Provider ID’s, which could potentially allow you to re-use some of the provider ID’s that weren’t used very much.

          Either way, I’ll make sure this is documented.

          Thanks.

        • DENTRIX stop changing things you shouldn't without warning

          Since my last CDT/ADA Code update, I've noticed that DENTRIX took it upon itself once again to make changes to parts of my program that (in my opinion) they SHOULD NOT BE MAKING CHANGES TO.

          When we upgraded to the current CDT codes, ALL of my customized descriptions were overwritten by abbreviations that someone else thought might be appropriate, instead of the abbreviations that have been in effect in my office for over 20 years!!!!!

          Now, ALL of the description abbreviations are what someone in DENTRIX decided to make them instead of what I had decided worked best in my…

          11 votes
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            1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Utilities Check

            I've recently run into some problems with Dentrix and the only way check if there is something going wrong is to have everyone log out of Dentrix and let tech support run a program. I work in a very busy office and its not always feasible to shut the entire office down in the middle of the day if there is a problem with Dentrix. It would be easier if there was a quick check to determine if there is a problem that would require everyone log out to fix. Considering in the latest Dentrix 6.6 update allows you to…

            21 votes
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              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • Yellow post it note icon

              It would be nice to have a yellow post it icon to put instant msg to front and back staff so it is a communication platform. Better than go through many clicks and look thru notes all the time. It is quite time consuming

              5 votes
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                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              • Task Scheduler

                Please offer filter options in the "Task Scheduler - Daysheet - Deposit" that are the same as those offered in the "same" report we can run from Office Manager. (Checks, Insurance Checks, Credit Card, etc.)
                **Example: Every day we run two Daysheet Deposit Sheets; One that
                shows exactly what is sent to the Bank from the Office and goes in the deposit envelope & one that shows Care Credit/Credit Card transactions that does not.
                Automated is only useful if it offers to automate something that you can already do manually......

                1 vote
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                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                • We would like to see a tickler file added

                  We would like to see a tickler file the way it is set up in Dental Vision which is a Henry Schein product. It is a daily reminder list that pops up to tell us notes we have entered on a daily, weekly and monthly basis.

                  6 votes
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                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  • Printing Universally the same with a pop up for options. (save as pdf, choose printers, etc.)

                    It is absurd the way print options are currently laid out. Each module has it's own bizarre print options. Most do not have a pop up option to save as pdf or choose your printer or even choose color vs b/w. You need to change all printing for all modules to have a simple pop-up with print options (much like seen in just about every other windows platform program known to man). Think like microsoft word or adobe pdf print options.

                    Look at this how-to guide for changing printer settings in dentrix made by another company. Ridiculous when you see…

                    1 vote
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                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add SNMP email to server warnings

                      Add SNMP eMail warnings for Dentrix Server Admin issues. Our Backup Software or Server software will send us an email of logs or error messages. I would like for Dentrix server Admin to send logs or error messages to specific staff members.

                      1 vote
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                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      • dentalink

                        Emojis should be added to Dentalink as well as group messaging. When you send a message out to all and they respond it comes back as separate messages.

                        4 votes
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                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • Monthly Payment Plans and Discount Codes

                          I would like to set up a monthly option to: remind me to charge the set amount made during a financial arrangement; Set a budget plan for the balance to age appropriately.
                          Also I would like to be able to add a discount code to apply to either Treatment plans or for the ledger visit.

                          1 vote
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                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • New advanced search option

                            The ability to search by referring doctor under advanced search.

                            3 votes
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                              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            • print statements daily

                              The end of month function does not allow statements to print daily. When dates are updated statements that were printed the day before still print.

                              1 vote
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                                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • Ordering and Supply Management

                                Having a module where the lead or ordering assistant can input routine supplies to either create an ordering list OR sync with online ordering companies would be helpful. It would also be nice to be able to generate reports for frequency of ordering, itemizing costs, evaluating costs, and comparing those reports to production/collection numbers to assess the budget and use for supplies. I've had to create these in the past outside of Dentrix, but manually enter information from Dentrix to aid in my reporting.

                                2 votes
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                                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                • Make all exam codes default to the dentist as provider.

                                  Since legally the dentist is required to do all dental exams, it would save time if all exam codes defaulted to the dentist as the provider.

                                  1 vote
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                                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • windows close for a patient all at same time (ex:Ledger, Chart, Journal)

                                    have all the windows for a patient (ex:Ledger, Chart, Journal) close at one time- less mistakes with switching btw pts

                                    1 vote
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                                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    • DROP DOWN CALENDAR BOX FOR ALL DATE FIELDS

                                      Having recently converted from Softdent, there are several features that make both/either entering information or retrieving information much more user friendly.
                                      One such feature would be to have a drop down calendar feature for ALL fields that require a date (currently, I have only found ONE place where this is an option in the "new lab case" window). Therefore, it is obviously a possibility!!!!!!!!

                                      3 votes
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                                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Spell Check

                                        In procedure notes, we need to automatically check spelling as you're typing like in Word

                                        1 vote
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                                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Dentrix preferences tied to Dentrix login ID not Computer profile

                                          Currently Dentrix settings, buttons, colors, etc. are recorded and saved in a computer registry key called HKEY_CURRENT_USER which stores information specific to that users windows login. Because each user has their own windows login to satisfy general security rules and user auditing for HIPAA, its quite the task to log into (one customer case) each of 30 computers with 20 different users in order to set those preferences. Its a tiny bit easier if you have all of your users registry key exported (HKCU\DEntrix Dental Systems\Dentrix). You still need to log into machines as each user and run the appropriate…

                                          1 vote
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                                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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