Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

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  1. allow patients to text back in Fill appt module

    Allow patients to respond to a text from our office with a text

    3 votes
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      0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
    • Patient Survey's

      With patient survey's it would be nice to have the option to post to social media sites on the first page of the survey instead of clicking next and then copy and pasting. It would be one less step for the patient and I think they would be more willing to post.
      Also, is their an option to text a link of the survey to patients? These would be great enhancements. We know it automatically e-mails at the end of the day, but a text would be nice for certain patients as well.

      3 votes
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        0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
      • Mass Email for Active Patients Only

        We would like a way to send a mass email to only our active patients. We have found that anytime we want to send a mass email regarding, dropped insurances, end of year benefits etc.. that it sends to all of the patients in our system included patients we have listed as inactive.

        3 votes
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          0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
        • 1 vote
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            0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
          • emailing reports

            There needs to be an easier way for reports to be emailed without going through so many steps

            1 vote
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              0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
            • Birthdate on Patient Referral Form

              Can we get birthdate added to patient referral form? so it is on there when we need to send to specialist via email or fax or mail.

              3 votes
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                0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
              • Send a group email to patient database for announcements

                Send a group email to all patients to announce important events, etc.

                1 vote
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                  0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                • create a reminder for pt to get pre med reminders on their appointment reminder

                  create a reminder for pt to get pre med reminders on their appointment reminder

                  389 votes
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                    7 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add a text option

                    make it possible for patients to text us as a form of contact. Currently yes they can text us only as a reply to an appt reminder. Make it an option that they can initiate a text for appt request or what ever they need.

                    8 votes
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                      0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                    • Time zones

                      Make all time zone categories available in the ecentral time zone block so correspondence can go out at the correct time anywhere in the world

                      13 votes
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                        0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                      • In Ecentral correspondence campaigns for Continuing Care Due,

                        In Ecentral correspondence campaigns for Continuing Care Due, there needs to be a way to either edit the postcard verbiage or the verbiage should fit the time. As it is now, all the cards from 30 days before to 90 after due say the same thing. They all say "you are due [[insert date]]", which to me, is miss leading. I feel that the cards for patients that are overdue should say "overdue" or "you were due". Just my take.

                        1 vote
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                          0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                        • It would be helpful to be able to print letters from the communcations manager, such as introducing a new dentist, changes to the practice,

                          It would be helpful to be able to print letters from the communcations manager, such as introducing a new dentist, changes to the practice, etc.

                          1 vote
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                            0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                          • It would be extremely helpful to be able to send text messages to nonverified mobile numbers through ecentral appt manager

                            currently you are unable to send a text message to an unverified number, this is extremely frustrating when you need to contact a new patient that does not have voicemail and text is their only method of communication. A notification saying the number has not been verified would be helpful to be able to still send messages to the number

                            1 vote
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                              0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                            • On the fill appointment text list

                              Fill appointment text list: it would be nice to have a column for a check box that indicates a text has already been sent to patient today. And have that column clear itself each night. When front office and clinical staff are sending texts, patients are getting several messages. It's very time consuming to look at each patients journal every time you have an opening to fill.

                              3 votes
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                                0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                              • Make communications easier to get to instead of having to go into several windows to get the information. Also, to extend the notification.

                                It would be nice if the notification would stay on screen until we clear it. Also, the text, email or messages to be easier to view instead of having to view multiple screens.

                                1 vote
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                                  0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                • Quick labels patient mailing label ability to adjust print area does not allow centering or movement of addresses on mailing labels

                                  patient quick mailing label currently can't adjust print area does not allow centering or movement of addresses on mailing labels

                                  1 vote
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                                    0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Commmunications manager - Newsletter feature sends to all archived patients default

                                    Communications manager currently send the newsletter to all patients with e-mail including archived patients. I.e Deceased, dismissed, relocated(people that should not get it) patients. Current workaround is to un-archive and remove email addresses. I have been on dentrix for 22 years and have 2000+ archived pts. Thus it renders the newsletter feature useless.

                                    3 votes
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                                      0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Need to be able to intergrate different consent forms into dentrix

                                      I think there should be a way to have consent forms for extractions, root canals ETC interated into Dentrix by way of digital signatures

                                      1 vote
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                                        0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 2 votes
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                                          0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Mass mailing saved to Patient Doc Center 'Patient Correspondence' folder

                                          We are sending out a mass mailing to our patients that carry a particular insurance plan. We have approx 200 letters going out and we would like to keep a copy of the letter sent out in the Document Center 'Patient Correspondence' folder. As of right now, there is only the option to add to the Journal.

                                          1 vote
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                                            0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
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