Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. create a reminder for pt to get pre med reminders on their appointment reminder

    create a reminder for pt to get pre med reminders on their appointment reminder

    379 votes
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      7 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
    • Time zones

      Make all time zone categories available in the ecentral time zone block so correspondence can go out at the correct time anywhere in the world

      13 votes
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        0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
      • Add a text option

        make it possible for patients to text us as a form of contact. Currently yes they can text us only as a reply to an appt reminder. Make it an option that they can initiate a text for appt request or what ever they need.

        5 votes
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          0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
        • Quick labels patient mailing label ability to adjust print area does not allow centering or movement of addresses on mailing labels

          patient quick mailing label currently can't adjust print area does not allow centering or movement of addresses on mailing labels

          1 vote
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            0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
          • Commmunications manager - Newsletter feature sends to all archived patients default

            Communications manager currently send the newsletter to all patients with e-mail including archived patients. I.e Deceased, dismissed, relocated(people that should not get it) patients. Current workaround is to un-archive and remove email addresses. I have been on dentrix for 22 years and have 2000+ archived pts. Thus it renders the newsletter feature useless.

            3 votes
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              0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
            • Need to be able to intergrate different consent forms into dentrix

              I think there should be a way to have consent forms for extractions, root canals ETC interated into Dentrix by way of digital signatures

              1 vote
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                0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
              • 2 votes
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                  0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                • Mass mailing saved to Patient Doc Center 'Patient Correspondence' folder

                  We are sending out a mass mailing to our patients that carry a particular insurance plan. We have approx 200 letters going out and we would like to keep a copy of the letter sent out in the Document Center 'Patient Correspondence' folder. As of right now, there is only the option to add to the Journal.

                  1 vote
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                    0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                  • Digital referral ability

                    The existing referred to button in the family file would be efficient and protect the doctors if it was more advanced. Ideally you had check box features for tooth numbers (primary and permanent), select the doctor, a drop and drag ability for attaching images, and the ability to send the digital referral via hip as compliant office email system to the specialist. Once complete it would automatically create a file saved in either a referral specific area or the document center under correspondence for legal documentation.

                    1 vote
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                      1 comment  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                    • Dentrix patient survey: flexibility to change how many surveys per year patient receives

                      The only choice I have is how many per 30 days a patient receives. I know my regular patient don't want a survey every month if the happen to be having multiple appointments.

                      1 vote
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                        0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                      • Text messaging

                        Patient Settings: Preferences opt out of Fill appointment text messaging but still get text message reminders.

                        1 vote
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                          0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                        • Referral letters- Can we add a tooth chart on our referral slip

                          Can we add a tooth chart on our referral slip

                          1 vote
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                            0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                          • When questionaire is filled out by patients on line, allow patient to sign the questionaire with a digital signature.

                            Allow patients to use a digital signature when filling out questionnaire on line.
                            Also, when checking off a medical alert, having the alert highlited would be easier for the Dr. to see rather than searching for check marks.

                            1 vote
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                              0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                            • MORE/BETTER search options in CORRESPONDENCE REPORTS in eCentral

                              When we are searching to see what text was sent out to patients the search options are less than ideal. You can search by upload date BUT only Dentrix support has access to when the upload date was. and if you search by appointment date it brings up when they were due NOT when and IF they have an appointment on that date.
                              Spoke to support today and I feel like they understand that frustration as we always have to call for them to search it.

                              3 votes
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                                0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                              • .

                                Patients have complained about receiving text messages at 9:00pm. We need to be able to change that time

                                1 vote
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                                  0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                • PLEASE ADD PATIENT CELL AND OR/WORK # ON REFERRAL FORMS!

                                  When referring patients, their cell and/or work # need to be listed on the referral form.

                                  5 votes
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                                    2 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                  • family reminders

                                    If the communication manager sends a "Family Reminder" There is no way to customize the text? So if its a save the date vs a confirm email it doesnt allow us to differentiate what we want to say, we should have the option for our own custom message or at least the option to stop Family Reminders if we dont want them so we can use our existing custom options.. this is currently the only text message that gets sent if they are deemed a family:

                                    Family Reminders -
                                    When multiple appointments are scheduled for the same household on the…

                                    1 vote
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                                      0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Post-Visit Customizable Text and Email Massages

                                      Within eServices --> Communication --> Correspondence Campaign --> allow post-visit customizable text and email messages.

                                      3 votes
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                                        0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Being able to customize text messaging to include a link to a web sight or map

                                        Sending a text to remind a patient of a upcoming appointment that would include a link to a web site not only to fill out new patient forms, but include a google map to the office

                                        2 votes
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                                          0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 3 votes
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                                            1 comment  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →

                                            This doesn’t seem to work the way you describe on our internal testing, can you tell us what version you are on, and whether or not you’ve already spoken with our support teams?

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