Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the “My feedback” filter and select “My open ideas”.
(thinking…)
Reset

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can vote and comment on it.

If it doesn't exist, you can post your idea so others can vote on it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
    1. Letter merge: More patient fields

      Add more patient fields to letter merge. [396]

      499 votes
      Vote 0 votes Vote Vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        I agree to the terms of service

        You'll receive a confirmation email with a link to create a password (optional).

        Signed in as (Sign out)
        You have left! (?) (thinking…)
        planned  ·  7 comments  ·  Correspondence  ·  Admin →
      • Customize the Office Journal entry types

        Allow customers to set up the types for the journal entries in the office journal. And select which to default to. [2806]

        357 votes
        Vote 0 votes Vote Vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          I agree to the terms of service

          You'll receive a confirmation email with a link to create a password (optional).

          Signed in as (Sign out)
          You have left! (?) (thinking…)
        • Send forms through fax or email

          Would like to be able to send billing statements, walkout statements, day sheets, appointment reminders, treatment plans, tooth chart, perio chart, insurance claims, prescriptions and any other necessary forms via e-mail. [5546]

          332 votes
          Vote 0 votes Vote Vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            I agree to the terms of service

            You'll receive a confirmation email with a link to create a password (optional).

            Signed in as (Sign out)
            You have left! (?) (thinking…)
            under review  ·  22 comments  ·  Correspondence  ·  Admin →
          • Letter merge: option for one correspondence per family

            When doing letter merge, have option for if more than one person at the same address is found, then only one card is created to all. Provide options to get continuing care cards for each family with a continuing care due, listing all family members and date due if they are due for cont. care.

            264 votes
            Vote 0 votes Vote Vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              I agree to the terms of service

              You'll receive a confirmation email with a link to create a password (optional).

              Signed in as (Sign out)
              You have left! (?) (thinking…)
            • automatically save a copy of an email sent out to a pt in their journal or doc center

              When creating an email from the family file, currently in the journal it just says message sent - it would be GREAT if the message typed was saved into their journal or document center automatically

              112 votes
              Vote 0 votes Vote Vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                I agree to the terms of service

                You'll receive a confirmation email with a link to create a password (optional).

                Signed in as (Sign out)
                You have left! (?) (thinking…)
              • Auto Dial improvements and available in more areas

                Add the Auto Dial feature to more areas such as the Family File and Chart. Improve options for area code and long distance. Display patient name. Display work extension. [986 2160 2763 4242 4814 115238]

                59 votes
                Vote 0 votes Vote Vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  I agree to the terms of service

                  You'll receive a confirmation email with a link to create a password (optional).

                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  started  ·  0 comments  ·  Correspondence  ·  Admin →
                • Tickler File

                  A file that reminds staff who the patient is and info about patient (father passed last week, kid going to college). When patient comes in you recognize them and express sympathy or ask about college child, helps be more personable and patient appreciate personal feed back from things they mentioned in last appointment.

                  47 votes
                  Vote 0 votes Vote Vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    I agree to the terms of service

                    You'll receive a confirmation email with a link to create a password (optional).

                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                  • Quick Letters automatically copy into Document Center

                    When we create letters using “Dentrix Quick Letters” to send it to patients reminding treatment plan or sending them to collections and so forth, there is a journal entry added to patient chart. I don’t see a reason why a copy of the letter can be included in the document center so that the copy of the letter is available for quick reference when the staff needs them.

                    43 votes
                    Vote 0 votes Vote Vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      I agree to the terms of service

                      You'll receive a confirmation email with a link to create a password (optional).

                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                    • Text Message Phone # in Family File

                      Add a Text Message phone # to the family file. This number would be the only number used for texting appointment reminders. Patients opt in by giving you a text #. If blank, they automatically opt out of text correspondence.

                      35 votes
                      Vote 0 votes Vote Vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        I agree to the terms of service

                        You'll receive a confirmation email with a link to create a password (optional).

                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                      • Auto Dial for VoIP

                        Update Auto Dial to be compatible with TAPI 3.x and VoIP. [4691]

                        29 votes
                        Vote 0 votes Vote Vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          I agree to the terms of service

                          You'll receive a confirmation email with a link to create a password (optional).

                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          planned  ·  1 comment  ·  Correspondence  ·  Admin →
                        • edit questions on survey

                          would be great to be able to either edit or add questions to the surveys that are sent to patients via email

                          23 votes
                          Vote 0 votes Vote Vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            I agree to the terms of service

                            You'll receive a confirmation email with a link to create a password (optional).

                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                          • Display Time to Call entry from Family File for Auto Dial

                            Update Auto Dial to display the patient's preferred "Time to Call" from Family File. [543]

                            22 votes
                            Vote 0 votes Vote Vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              I agree to the terms of service

                              You'll receive a confirmation email with a link to create a password (optional).

                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              started  ·  1 comment  ·  Correspondence  ·  Admin →
                            • Appointment added to Outlook/Google Calendar

                              Our patients are asking if there is a way to have their appointment added to their Outlook or Google Calendar directly from the email we send to them.

                              18 votes
                              Vote 0 votes Vote Vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                I agree to the terms of service

                                You'll receive a confirmation email with a link to create a password (optional).

                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                              • Automated system to call patients with an appointment reminder.

                                We would like to have a system that would integrate the phone system with Dentrix to call patients with an automated appointment reminder.

                                18 votes
                                Vote 0 votes Vote Vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  I agree to the terms of service

                                  You'll receive a confirmation email with a link to create a password (optional).

                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                • On E-Mail confirmations - simply put up "Thank You for confirming" .

                                  Make it simple for patients, they do not want to be bothered these days, everyone is busy. It is confusing, they get a small blurb that they are confirmed and most of the screen is dedicated to ask them to login or create account. LARGE LETTERS - THANK YOU FOR CONFIRMING please.

                                  17 votes
                                  Vote 0 votes Vote Vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    I agree to the terms of service

                                    You'll receive a confirmation email with a link to create a password (optional).

                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                  • E-mail appointment reminders - confirmed appts

                                    We currently send out e-mail reminders 7 day and 2 days prior to appointments. It would be nice if once the appointment was confirmed the 2nd e-mail would not go out.

                                    15 votes
                                    Vote 0 votes Vote Vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      I agree to the terms of service

                                      You'll receive a confirmation email with a link to create a password (optional).

                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                    • Auto Dial: Show email address & add send message ability

                                      Add ability to send email messages through Auto Dial. Show patient email addresses with option to Send Message. [46300]

                                      15 votes
                                      Vote 0 votes Vote Vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        I agree to the terms of service

                                        You'll receive a confirmation email with a link to create a password (optional).

                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        started  ·  3 comments  ·  Correspondence  ·  Admin →
                                      • include word processing program in Dentrix

                                        Instead of purchasing a MS Word software license for every workstation, have it included in the Dentrix software package. Should be more economical and all workstations would be on same version of word processing.

                                        14 votes
                                        Vote 0 votes Vote Vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          I agree to the terms of service

                                          You'll receive a confirmation email with a link to create a password (optional).

                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                        • Email confirmation button needs to show on main screen of email..now need to scroll

                                          Now patient does not see confirmation button and either does not respond or sends us a seperate email-does not show unless they scroll down which most do not do when they see the appt reminder card

                                          14 votes
                                          Vote 0 votes Vote Vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            I agree to the terms of service

                                            You'll receive a confirmation email with a link to create a password (optional).

                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                          • 10 votes
                                            Vote 0 votes Vote Vote
                                            Vote
                                            Sign in
                                            Check!
                                            (thinking…)
                                            Reset
                                            or sign in with
                                            • facebook
                                            • google
                                              I agree to the terms of service

                                              You'll receive a confirmation email with a link to create a password (optional).

                                              Signed in as (Sign out)
                                              You have left! (?) (thinking…)
                                            ← Previous 1 3 4
                                          • Don’t see your idea?
                                          • Post a new idea…
                                          • Knowledge Base and Helpdesk