Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. create a reminder for pt to get pre med reminders on their appointment reminder

    create a reminder for pt to get pre med reminders on their appointment reminder

    119 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • sso
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      1 comment  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
    • I need to create a letter that I am able to populate sections of the letter differently such as: "Reason for referral" -then a choice of 3 d

      I need to create a letter that I am able to populate sections of the letter differently such as: "Reason for referral" -then a choice of 3 different answers to populate under that heading, then "Significant Findings" - then a choice of 8 different answers to populate under that heading and so on- can you tell me where in Dentrix I can do this or a solution to have the same type of outcome so the doctor doesn't have to produce the letter uniquely for each patient?

      1 vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • sso
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →

        The closest thing we have for this is in the Dentrix Letters and Lists module, there’s a detailed write-up on how to create a custom letter on the resource center, just search for article #80397 on the resource center. (www.dentrix.com/resource-center) Alternately, you could contact our support team for assistance with setting up a new letter.

        If the letters/lists module does’t accomplish this task, let me know and I’ll make sure that this idea is properly documented.

        Thanks.

      • want notes entered in mobile software put into the patients chart automatically for future reference

        I would like to see an update to the dentrix mobile software so that after I speak to a patient from home that the conversation be posted in their chart for future reference. Now it is put into the schedule note and not user friendly to track if you want to reference it in the future

        1 vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • sso
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
        • electronic billing

          I would like any bill sent out past 30 days to show services completed. Currently the 1st bill sent shows services but any bill after that does not. Several of our patients have requested this.

          11 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • sso
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
          • dentalink for Canada

            Please, PLEASE, please upgrade to allow Dentalink available for Canadian customers!

            3 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • sso
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • sso
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
              • Texting patients

                Would like to be able to text a patient directly at any point, whether the patient has an appt in the next 2 weeks, more than 2 weeks out, or not at all

                47 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • sso
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  5 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                • texting options

                  We would love to have an option to text message our patients individually much like the email option. If we could go to the appt bk, highlight a patient on the schedule, click send message and have the option of email OR text that would be great. We do not use the communication mgr because it is an all or nothing program. We want to do individually to those who request texts.

                  25 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • sso
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    1 comment  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                  • Allow E-mail Reminder Template to use Appt Book Style Automatic Name\Pref

                    It would be nice to have a merge field for e-mail reminder templates that displays the preferred name, but automatically substitutes first name when pref name isn't present (like the Dentrix Appointment Book "Name/Pref" setting).
                    Currently using the [[PatPrefName]] merge field in an e-mail reminder template is problematic, because if the patient does not have a preferred name set, it will leave the field blank. Patients who have a preferred name often have it set because they don't use their first name, so simply using [[PatFName]] isn't sufficient either.

                    3 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • sso
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                    • Correctly process appointment email confirmations over 2 weeks in advance or allow disabling confirmation button

                      Patients clicking the Confirm button in e-mail reminders more than 2 weeks in advance do not have that confirmation reflected in the appointment status in Dentrix, resulting in frustrated patients when they receive further confirmation e-mails or calls. We would like to send certain reminders 4 weeks in advance (and it's worth mentioning that Websync is set up this way by default), but have been told by eSync support that we can only send them 2 weeks in advance if we want the confirmations to be correctly imported into the Dentrix appointment status.
                      Ideally we would be able to disable…

                      3 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • sso
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                      • Email from the referring doctor profile

                        Please provide a direct link from an email address in the referring doctor profile.

                        0 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • sso
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                        • Colored text for customized text

                          Ability to have different colored text to highlight any customized notes on treatment plans, billing statements, consents, etc that are printed and given to patients.

                          4 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • sso
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                          • I would like to be able to generate a letter to a new patient from the Appointment book

                            I would like to be able to generate a template letter using a new patient's appointment data so that I could email that patient a confirmation of appointment time and then direct them to my website to fill out NP questionnaire.

                            3 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • sso
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                            • a running ledger where Clinical and Clerical notes can be viewed in the same location

                              we should have the ability to see a running ledger, maybe in office journal, where we can see the clerical notes( i.e. any phone calls, letters, statements sent, etc.) and the clinical notes( i.e. completed procedures and any alerts the doctor may have made in regards to the patient)

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • sso
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                              • Patient Survey emails should not have the color red as it's header.

                                The color red is never used in dentistry, it represents blood. Can it be changed to a darker blue or teal to appeal to the dental market?

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • sso
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                • Patients want their appointments sent directly to their phone calendar.

                                  I have had many patients asking if we can send their appointment information directly to their calendar on their phone or on Google. This would eliminate errors in the patient typing in the wrong day or time and is an added convenience to the patient to not have to enter it themselves.

                                  3 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • sso
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow copy of patients e-mail address from the Hover or Family file

                                    It would be great to be able to copy patients e-mail address without having to go into the patient file, open and then click on it to copy. It will save alot of time and effort if it can easily be done by highlighting/ copying from the hover or fam file overview window.

                                    3 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • sso
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Walk out statement

                                      Can you open up the upper right corner of walk-out for a personal message

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • sso
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                      • I would like a seperate place to track Patient Referrals and Doctor referrals. We are a perio office

                                        For our merge letters to work properly, we can only keep the general dentist in the referred from area, this in turn gives us incorrect referral reports. I would like a place for our Referred by and a seperate area for Doctor for letters to be merged from.

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • sso
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add the ability to send Mass Text Messages to patients (Also individual text messages)

                                          Send out a Mass Text to patients.

                                          This would be helpful to keep the schedule full throughout the day. We could use this feature to send out to patients as soon as we have a cancelation and or an opening in the schedule.
                                          Ex: "<Patients Name> we have an opening today to see Dr.<Name> at <Time of Apt>. If you are interested please call asap to schedule. <Practice Name and Number>
                                          We are a pediatric office so it would be nice to put Your child <Patients Name> is due to see Dr. <Name> We have an opening today at <Apt.…

                                          252 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • sso
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            18 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4
                                          • Don't see your idea?

                                          Feedback and Knowledge Base