Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. create a reminder for pt to get pre med reminders on their appointment reminder

    create a reminder for pt to get pre med reminders on their appointment reminder

    332 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • sso
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      7 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
    • Digital referral ability

      The existing referred to button in the family file would be efficient and protect the doctors if it was more advanced. Ideally you had check box features for tooth numbers (primary and permanent), select the doctor, a drop and drag ability for attaching images, and the ability to send the digital referral via hip as compliant office email system to the specialist. Once complete it would automatically create a file saved in either a referral specific area or the document center under correspondence for legal documentation.

      1 vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • sso
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        1 comment  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
      • Text messaging

        Patient Settings: Preferences opt out of Fill appointment text messaging but still get text message reminders.

        1 vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • sso
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
        • Referral letters- Can we add a tooth chart on our referral slip

          Can we add a tooth chart on our referral slip

          1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • sso
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
          • When questionaire is filled out by patients on line, allow patient to sign the questionaire with a digital signature.

            Allow patients to use a digital signature when filling out questionnaire on line.
            Also, when checking off a medical alert, having the alert highlited would be easier for the Dr. to see rather than searching for check marks.

            1 vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • sso
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
            • MORE/BETTER search options in CORRESPONDENCE REPORTS in eCentral

              When we are searching to see what text was sent out to patients the search options are less than ideal. You can search by upload date BUT only Dentrix support has access to when the upload date was. and if you search by appointment date it brings up when they were due NOT when and IF they have an appointment on that date.
              Spoke to support today and I feel like they understand that frustration as we always have to call for them to search it.

              3 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • sso
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
              • .

                Patients have complained about receiving text messages at 9:00pm. We need to be able to change that time

                1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • sso
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                • PLEASE ADD PATIENT CELL AND OR/WORK # ON REFERRAL FORMS!

                  When referring patients, their cell and/or work # need to be listed on the referral form.

                  5 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • sso
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    2 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                  • family reminders

                    If the communication manager sends a "Family Reminder" There is no way to customize the text? So if its a save the date vs a confirm email it doesnt allow us to differentiate what we want to say, we should have the option for our own custom message or at least the option to stop Family Reminders if we dont want them so we can use our existing custom options.. this is currently the only text message that gets sent if they are deemed a family:

                    Family Reminders -
                    When multiple appointments are scheduled for the same household on the…

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • sso
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                    • Post-Visit Customizable Text and Email Massages

                      Within eServices --> Communication --> Correspondence Campaign --> allow post-visit customizable text and email messages.

                      3 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • sso
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                      • Being able to customize text messaging to include a link to a web sight or map

                        Sending a text to remind a patient of a upcoming appointment that would include a link to a web site not only to fill out new patient forms, but include a google map to the office

                        2 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • sso
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                        • 3 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • sso
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            1 comment  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →

                            This doesn’t seem to work the way you describe on our internal testing, can you tell us what version you are on, and whether or not you’ve already spoken with our support teams?

                          • Send email requesting reviews more often.

                            Garner more reviews! Want to be able to send out an email for reviews more than once after their appt. It will take 3-7 emails for them to take action on reviewing us. I would love to have the option to customize this feature for consistency

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • sso
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                            • want notes entered in mobile software put into the patients chart automatically for future reference

                              I would like to see an update to the dentrix mobile software so that after I speak to a patient from home that the conversation be posted in their chart for future reference. Now it is put into the schedule note and not user friendly to track if you want to reference it in the future

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • sso
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                              • electronic billing

                                I would like any bill sent out past 30 days to show services completed. Currently the 1st bill sent shows services but any bill after that does not. Several of our patients have requested this.

                                12 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • sso
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                • 5 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • sso
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                  • dentalink for Canada

                                    Please, PLEASE, please upgrade to allow Dentalink available for Canadian customers!

                                    3 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • sso
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Texting patients

                                      Would like to be able to text a patient directly at any point, whether the patient has an appt in the next 2 weeks, more than 2 weeks out, or not at all

                                      51 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • sso
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        7 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                      • texting options

                                        We would love to have an option to text message our patients individually much like the email option. If we could go to the appt bk, highlight a patient on the schedule, click send message and have the option of email OR text that would be great. We do not use the communication mgr because it is an all or nothing program. We want to do individually to those who request texts.

                                        25 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • sso
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          1 comment  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow E-mail Reminder Template to use Appt Book Style Automatic Name\Pref

                                          It would be nice to have a merge field for e-mail reminder templates that displays the preferred name, but automatically substitutes first name when pref name isn't present (like the Dentrix Appointment Book "Name/Pref" setting).
                                          Currently using the [[PatPrefName]] merge field in an e-mail reminder template is problematic, because if the patient does not have a preferred name set, it will leave the field blank. Patients who have a preferred name often have it set because they don't use their first name, so simply using [[PatFName]] isn't sufficient either.

                                          3 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • sso
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4
                                          • Don't see your idea?

                                          Feedback and Knowledge Base