Enhancement Requests
Do you have an idea for a new feature in Dentrix?
Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers to improve and enhance the Dentrix software.
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You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.
We’re listening to the voice of our customers, so we can make the Dentrix software even better!
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Assign default provider for procedure codes and multi codes
Add the ability to attach specific procedure codes to certain providers for the default provider to use when a procedure code is posted. The user should be able to set up a procedure or multi-code to post for the patient's Prov1 (primary provider in the Family File), the patient's Prov2 (secondary provider in the Family File), or to a specific provider. This would provide the user with more options for posting procedures besides defaulting to the patient's Prov1 or to the provider selected in the Chart. This should include the ability to set up a multi-code for some procedures to… more
1,293 votes -
Split payment by family members
Split payments by family member balances. When entering a payment, allow the user to split the amount to assign portions of the payment to family members who have balances (similar to splitting a payment by provider).
1,230 votes -
Add a third insurance (tertiary) for a patient
Add the ability to set up a third (tertiary) insurance in the patient's Family File, and even a fourth (quaternary). This is increasingingly important because so many people are picking up Aflac's supplemental insurance. This is also needed for when a child's parents are divorced and have remarried, and both parents and/or step parents have insurance coverage for the children.
1,212 votes -
Allow more than 64 Medical Alerts
Need to allow more medical alerts. Increase the current limit to beyond 64.
1,196 votes -
Task list reminders
Would like to be able to schedule reminders that display. For calls to be made, letters and reports to be printed, and various tasks, and the ability to check them off as they are done (could be added to Office Journal). Specify which provider or staff the alert is for. Also need call reminders in the appointment book. Should have an option to attach a "beep" or "chime" to the reminders to catch their attention. When the reminder pops up, should have options to cancel, remind again in five minutes, remind again in one hour, remind again in one day… more
1,100 votes -
Production Summary: More options
Provide a formatted list of all patients who have had a specific procedure, range of procedures or multiple procedures within a date range (completed or treatment planned), with subtotals for each patient. Provide options to select specific procedures for the report. Options to sort the list by largest production to least production. List total production from all patients. Provide a way to find the top 20% of patients according to production--"80/20 Report". Option to group/run this report by Guarantor/Head of house. An option to run a production-only day sheet, listing only the procedures done with the patients' names. Production summary… more
1,058 votes -
Multiple providers for an appointment
Allow more than one provider to be attached to an appointment
1,010 votes -
Option to calculate/show discounts and write-offs
Add a column to the Treatment Planner that calculates and shows discounts or write-offs. Show credit adjustments as part of the treatment plan (cash discounts). Wants to be able to see adjustments as part of the treatment plan financing without adding the adjustments to the patients account until the treatment plan is completed--should have option to post automatically when the treatment plan is completed. Add options for the Treatment Planner to calculate discounts and taxes (similar to the Ledger, Enter Tax / Discount option). For calculating, there could be options for "Selected Procedures" for "Selected Case" or "Selected Visit". There… more
891 votes -
More Time Blocks per provider & other improvements
Ability for more customization and flexibility of time blocks (set them up at random). Set up a time block several times a day for one doctor (no limit). Allow notes to be added to time blocks. Should be able to assign more than six time blocks total to a provider, more than two a day and more than 12 per operatory. Set up filters for Billing Type as well as Procedure. Customize the colors. Clear time blocks for just one day or operatory. [3955 151963]
839 votes -
Library of notes and options for procedure and claim notes
Add the ability to create/add to a collection of pre-defined custom notes that can then be automatically inserted into note fields for insurance claim
831 votes -
Defaults for Tax/Discount button
At least, add an option to Save as Default for what is selected in the Enter Tax/Discount dialog box. Improve to set up taxes/discounts per patient, account, provider or billing type to automatically apply taxes and discounts by just clicking the button.
829 votes -
Insurance maximums, limits for coverage table categories
Need to be able to attach insurance maximums/limitations to individual procedure codes and/or categories (could be done with coverage tables). Both monetary maximums and a maximum number of times the code will be covered each year, as in the case of prophies, bitewings, etc. Also age limtes. Should tie into the Continuing Care system so a warning message comes up if an appointment is scheduled before insurance will pay for it, and a patient will be flagged when their insurance will once more pay for a procedure. Also needed in the case of crowns and other procedures that will not… more
799 votes -
Medical History button
A medical history button needs to be on the toolbar (not just medical alert button). This would be a place to write down and view each patient's medical history, including specific allergies, what medications they are taking at what doses... It needs to be a blank area that can be customized for every patient.
771 votes -
Tx Planner reports: change font for practice & patient name
Allow the practice to specify the font size for the practice name and the patient name when printing the Treatment Case Report.
770 votes -
More note text for billing statements
Increase the character number limit for the billing statement note text (for all billing statements and for individual account billing statement note) and allow the longer note to be printed on the billing statement. [152527]
720 votes -
Track sick leave, PTO, vacation, and holidays
Add options for the Time Clock to track sick leave, PTO, vacation, and holidays. Set up columns for regular hours and additional columns for each sick, vacation and holiday. Show vacation time as a different color. Options to auto pay holidays.
719 votes -
New Patient appointment include more fields
When creating an appointment for a new patient, add the following fields: work phone, cell phone, preferred name, occupation, drivers license number, age/birthdate, referral source, insurance, emergency contact, special needs, medical alerts, drug allergies, note field, email address, etc. Would also like to be able to choose billing type and Fee Schedule. Would also like any of these fields not already in the family file to be added.
684 votes -
Global Patient Alerts
Allow a practice to specify criteria for displaying a patient alert when a patient who matches the criteria is selected. Global patient alerts that apply to any patients who meet certain criteria specified by the practice. For example, display a Patient Alert when a patient is selected for the Chart who has a Medical Alert. Or when a patient is selected in the Appointment Book who has more than 2 missed appointments or who has a balance over 90 days or over a certain amount, or a patient has had a cleaning within the last 6 months, etc. [3431 10750]
632 votes -
Appointment Book View: add more options and customization
Would like to be able to customize the Appointment Book View in the following ways: option to hide the providers' color bars along the side; option to display a timebar between each operatory to make it easier to see what time appointments are; provide a tooltip over each colorbar to identify the associated provider; ability to break scheduled production down by operatory and provider; option to bold some of the lines displayed for the appointment block; options to display patient's age, chart number, referral source, insurance plan, benefits remaining, account balance, parents' names (display only for patients whose age is… more
612 votes -
Edit insurance claim in History
Allow users to edit an insurance claim in history. Make it easier to change the insurance plan to bill and resubmit a claim to the corrected insurance plan. Also be able to select certain procedures attached to a claim and resend for only those procedures. [1231 4777]
591 votes