Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

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  1. pt status

    Under the status menu in the family file. I think there should be other options.
    examples:
    Inactive-Pt Moved
    Inactive-Insurance Change
    Inactive-Pt Unhappy/Switched Dentist
    Pt on Hold- Getting new Ins/Job
    This would make it easier for tracking.

    159 votes
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      6 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
    • flagging patients who are due for a medical history update

      We like to have an updated medical history for every patient every 2 years. Other than pulling every single chart to check for when the last update was done, it would be nice to have a place on dentrix to mark when they are due for a new med history update. The flag could come up on the patient chart just like when they are due for prophy or x-rays.

      71 votes
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        3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      • Add another insurance option for entering orthodontic benefits seperate from dental. Often there is a seperate lifetime benefit for ortho.

        Add a tab in the insurance information module to input ortho benefits. This would help with estimates and with tracking ortho vs. dental benefits.

        111 votes
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          0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
        • Birthdate in new appointment window

          its is very important to get birthdate for a pt when new appt is made, i am surprised that this is not advised before , nor the requirements team or testing team has pointed or its in the list. whatever that feature is very important

          116 votes
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            2 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
            Trevor Terry responded

            Thanks for the information, I’ll re-open the idea and ensure it’s documented.

          • Check for patient duplicates before adding new patient

            When you fill out the "Enter New Patient Information" fields and press "OK", it would be nice for Dentrix to check the fields with existing patient information in the database. If it finds a duplicate, or even 75-80% similar, it will ASK if we are sure we want to create that new patient, just in case the new patient is an existing patient's son that has the same name and address. This will prevent adding any duplicate patients and would make life A LOT easier. Thank you!

            37 votes
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              1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
            • Include batched claims that were never sent in the Insurance claims to process report

              Include batched claims that were never sent in the Insurance claims to process report

              54 votes
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                6 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
              • Completing appointment without Clinical Note

                We should NOT be able to "gray out" or complete the appointment on Appointment Book View if 1) insurance has not been batched for the day and 2) if No clinical note was signed.

                64 votes
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                  4 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                • Insurance claims batched

                  be able to run a report to see insurance claims batched but have not been sent. so that you can re create them to send to the insurance company, instead of having to run the insurance aging report.

                  45 votes
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                    7 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                  • User that Posts Payments

                    I can't believe that you can not see what user posted a payment to a patients account...I would like to see that feature added!

                    30 votes
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                      2 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
                    • Chart audit to be able to check what chart notes havent been signed

                      We would like to be able to run an audit report of what chart notes haven't been signed.

                      43 votes
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                        0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
                      • Non-scheduled ASAP list

                        We need a way to keep track of those patients who don't want to make an appointment but want to be called ASAP for an opening on hygiene. Right now, all I have is a pad of paper on which I put names, phone numbers and if they want a specific day or time of day. Just seems like a printable list would make it so much easier to keep up with.

                        31 votes
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                          1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                        • Entering STAFF ID should be mandatory and the system should NOT just use who last made appt.

                          At this time when using pinboard - the computer leaves the original ID in Staff ID. When changing or making new appt - this should go blank and always require the person making the appt add their ID. The history is an important feature but this is important. IE I don't make appt anymore yet my ID is still connected to the new appt made using the pinboard.

                          166 votes
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                            4 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                            Trevor Terry responded

                            Thank you for reaching out to me, I’ll ensure that our development team is aware of this request.

                          • Auto inactivate pts that have not been seen for several years.

                            Im finding it very time consuming to have to comb through pts on my count. care list that have not been seen at the office sense 2014. It would be very useful to be able to auto inactivate pts we know are not returning to out office instead of manually inactivating each patient. OR we should be able to print a cont care report with an option to enter dates of pts who have been here within a certain time period.

                            46 votes
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                              0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                            • Epic Interface - All charges attached to Encounter Requirement

                              When interfaced with Epic, we need to attach all charges to an encounter. While this is fantastic when entering charges for today's date, there are times that providers need to document historical procedures. We are unable to do this with your current workflow. Please either create procedures that can be documented without being attached, or allow providers to choose when procedures should be attached to an encounter or not.
                              Thank you!

                              21 votes
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                                2 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
                              • It would be wonderful if there was an area to add new patient insurance information without actually activating them as patients.

                                Currently there is no way to add additional information for a new pt. It would be great to have a family file, with insurance available for new patients. This would allow new patients to receive treatment more efficiently.

                                24 votes
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                                  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                • Clinical note provider color. Each provider should have their own color font when writing up a clinical note.

                                  Each provider should be able to pick their own font color when writing up a clinical note.

                                  23 votes
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                                    0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Consent forms via Ipad so patient can sign while in chair. This is the wave of the future people!

                                    Enable consent forms to be signed on Ipad like questionnaires so patient does not have to get out of dental chair to sign.

                                    30 votes
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                                      1 comment  ·  Questionnaires  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Automatically invalidate pathology in Chart when treatment is complete

                                      When pathology is charted (fractures, caries,abscess, etc), it should be invalidated once the treatment is completed. Currently once the condition is no longer present (the treatment is complete), it is a separate step to find the entry and invalidate it, otherwise the pathology shows up around the new restoration, making it look as if the pathologic condition still exists

                                      31 votes
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                                        0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Rejected Treatment seen on Tooth Chart

                                        To have patient's rejected treatment turn a different color rather than disappear from the tooth chart

                                        17 votes
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                                          0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
                                        • create a reminder for pt to get pre med reminders on their appointment reminder

                                          create a reminder for pt to get pre med reminders on their appointment reminder

                                          373 votes
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                                            7 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
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