Dentrix Canada

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  1. Correct the Alberta Fee Installer to say Alberta instead of Alberta Blue Cross

    The fee schedule installer states Alberta Blue Cross when in that province that is only considered an insurance name like Metlife, etc. Some offices feel like they are only installing the fee guide for Alberta Blue Cross and not the other insurances. So it could be corrected to say the province name like the other provinces in Canada.

    1 vote
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      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • Option to make tool bar icons larger (I have old eyes).

      it would be nice if the tool bar icons could be larger. I have a hard time seeing them.

      1 vote
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        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      • Link Continuing Care Status to the journal

        When you enter a status for a continuing care patient in their CC window that a journal entry is made. Therefore, if you call to remind a pt that they need to book, you mark the status as "Left msg on phone" etc the journal will have an entry and the hygienist can also see the status on the pt family file.

        1 vote
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          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        • Please put CDA dental pre treatment estimate forms in the treatment planner so there is more room for info needed 1668672- Canada

          Instead of having the form that is used currently when creating estimates for patients, it would make more sense to use the standard CDA pre treatment claim forms so we have more room to enclose the information that is needed to send estimates off to insurance companies. I have attached a copy of the standard est form that most offices are using in Ontario. Thanks!

          9 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Electronic EOB for Canada.

            Canada has been waiting years to have the ability for electronic EOBS. We should have an option come up asking if we want to print it or send to patients Documnet centre. This is crazy we do not have this yet. Every other Canadian software has been doing this for years. Every office in Canada would vote on this.
            Thank you.

            10 votes
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              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • 2 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 1 vote
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Re-print previous EOB's sent through iTrans or EDI

                        When sending claims through iTrans or EDI, there is no option to re-print the EOB information. There is the option to print the last one that was sent, but if one is needed to be re-printed from last week, there is no way to get this information. Now that Alberta Blue Cross is no longer re-sending requests, this option is needed now more than ever
                        https://www.ab.bluecross.ca/pdfs/82052_99.pdf

                        Please make it so that any EoB that is received can be reprinted at any time.

                        5 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • add the functionality of ecentral to canadian version

                          be able to email appointment confirmations, etc

                          3 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Emailing statements in Canada

                            Apparently you can send statements by email in the US but not in Canada. Our stamps have gone way up! It should be easy to do-when will this happen!!

                            2 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
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                                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • please set the difference between the USA / Canada version in the ini file and not read the region setting of the computer.

                                region setting come from a user profile and not the computer, so this makes it difficult to manage when there are multiple users logging in to multiple computers. The version setting should be under preferences and be controlled by the ini file

                                1 vote
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                                  in development  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                • Have Adjustments appear on Deposit Slips

                                  Having the adjustments (refunds, etc) appear on the deposit slips for balancing with other programs (like Moneris for example). At this time, it appears on the daysheet, but you have to manually account for refunds and adjustments to make it balance with programs like Moneris (which automatically accounts for the adjustments).

                                  3 votes
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                                    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 5 votes
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                                      1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 5 votes
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                                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Prescription form currently lists DEA instead of CDA #

                                        The Provider number used for Prescriptions is the Dr.'s CDA number, but it is printed on the prescription form as a "DEA" number. We would like it to be called "CDA" number on the form to avoid confusion. Thank you.

                                        3 votes
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                                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Track scaling units for Dentrix Canada

                                          This would be great for the hygienist to track the number of scaling units used for the year. We would like it to have Calander year the units and the number of units the plan allows. When the patient has reached their maximum the hygienist can inform the patient the scaling units are exceeded for the year and they would have to pay out of pocket. Our hygienist end up going to the ledger and counting the units and its very tedious. No surprises and it would save a lot of time.
                                          Thank you

                                          4 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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