DENTRIX on UserVoice

True Win 7 compatibility (UAC and Admin access) [updated]

2012-05-16T15:30:08-07:00

Presently all UAC must be disabled and administrator access given for Dentrix to work. True Win 7 compatability which would allow for security to stay on would greatly assist in a close to 100% uptime.

Scot said:

I'm shocked that Dentrix is ignoring the most basic of software security tenants - the principle of least privilege. In most professional software development organizations, requiring any process to be run as the administrator/superuser, much less the end-user applications, is considered a serious design flaw/bug that would prevent the software from being released in the first place.

While there's a huge amount of reference material readily available, the Dentrix developers should start by reading these two articles:

http://en.wikipedia.org/wiki/Principle_of_least_privilege
http://technet.microsoft.com/en-us/library/bb456992.aspx

Please add Mobile Phone Search Filter to all the Dentrix Search Patients Functions [is now declined]

2012-05-16T12:31:09-07:00

Please add Mobile Phone Search Filter to all the Dentrix Search Patients Functions

Please add Mobile Phone Search Filter to all the Dentrix Search Patients Functions [updated]

2012-05-16T12:31:09-07:00

Please add Mobile Phone Search Filter to all the Dentrix Search Patients Functions

Trevor Terry (admin) responded:

Beginning with G5, the "new" select patient window (which was introduced in G2 with Chart and Treatment Planner, then extended in G3 to Document Center and Questionnaires) is now included in all modules of Dentrix. Click the 'Advanced Search' tab, and you can search any phone number (or even part of a number, such as the last four digits)

[password protected entry]

2012-05-16T11:01:25-07:00

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[password protected entry]

2012-05-16T10:27:12-07:00

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After charting multiple teeth's condition (caries), how about a button to apply the composite restoration automatically to those teeth

2012-05-16T09:36:09-07:00

Joseph Homoky suggested:
After charting multiple teeth's condition (caries), how about a button to treatment plan composite restorations automatically to those teeth. so that we dont have to click on all those surfaces again to apply the planned restoration.

Range of Teeth for ADA Codes to insurance

2012-05-16T08:06:21-07:00

Megan Brown suggested:
When we have some codes set up to cover a range of teeth, i.e. code D4271 teeth #24-26, it goes on the ledger/insurance claim as teeth #24*26. Insurance companies constantly return these for missing teeth numbers. Can we adjust this so that it is compatible for insurance filing/electronic claims?

In Dentrix Mobile, have the ability to select multiple providers.

2012-05-16T06:11:05-07:00

be able to see scheduled production on appt book per provider [updated]

2012-05-15T15:11:15-07:00

Anonymous said:

This feature, production totals/day, when viewed from the appointment book view needs to be customized. This should be an on or off feature... in some practices this is a proprietary figure not to be individually interpreted by each employee!!

NEED report that allows us to find appointments\procedures assigned to doctor or hyg

2012-05-15T13:58:43-07:00

Gary Ellis suggested:
NEED report that allows us to find appointments\procedures assigned to doctor or hyg for times when we want to assign HYG2 HGY1's appointments. We do not want to double book Hyg2. They are in provider setup and we were wanting to do provider ID change. ( for one of our customers)

Patient balance report should not contain past archived patients.

2012-05-15T12:56:46-07:00

Please add Mobile Phone Search Filter to all the Dentrix Search Patients Functions [updated]

2012-05-15T08:51:58-07:00

Please add Mobile Phone Search Filter to all the Dentrix Search Patients Functions

Ryan Beardall said:

Patient Co-payments

2012-05-15T07:43:12-07:00

Jen suggested:
It would be nice if in the ledger you could click on a paid insurance claim and have it show what the patient copay was for that particular claim.

electronic prescriptions [updated]

2012-05-14T21:49:00-07:00

Please allow us to electronically send Rx to pharmacies...the dentrix prescription pad is too easy to copy and I spend a lot of time dealing with forged Rx that have been scanned and altered. It would be great to just submit electronically (and enviornmentally friendly) .

Dr. Makadia said:

This should have been integrated in G5 especially seeing that this was first shared in January of 2010. Dentrix is the industry leader and should stay that way. Lets make this happen soon rather than later.

Appointment Book View: add more options and customization [updated]

2012-05-14T16:32:00-07:00

Would like to be able to customize the Appointment Book View/Print Appointment Book View in the following ways: option to hide the providers' color bars along the side; option to display a timebar between each operatory to make it easier to see what time appointments are; provide a tooltip over each colorbar to identify the associated provider; ability to break scheduled production down by operatory and provider; option to bold some of the lines displayed for the appointment block; options to display patient's age, chart number, referral source, insurance plan, benefits remaining, account balance, parents' names (display only for patients whose age is calculated as child), tooth surfaces for appropriate codes, appointment status, and any continuing care attached to the appointment, also needs to be able to default to always select all providers, even if a new provider is added and be able to show cell phone and other numbers.

Marianna said:

Yes, this is an issue. You have to view by daily view only to see the names. Seems so simple right? There are many simple things that are missing from Dentrix. The developers aren't really listening. They just do what they want and not what the users really need and use on a practical level. I've been asking for certain simple things for over 11 years. Imagine that? Like a place to capture pharmacy info. Simple and yet unavailable. Soooo sad.

Appointment Book View: add more options and customization [updated]

2012-05-14T15:57:09-07:00

Nita S. said:

We are in desperate need of a weekly schedule view that shows appointments AND the patient's names. We are a specialty practice and scheduling for the "week" is imperative. Right now all we can see on a weekly view are blocks of time shaded. We need to place "patients" into appropriate openings, not just a "procedure", as in block scheduling. We've recently converted to Dentrix and the good doctor is ready to take the loss and go back to our old software! Please help!!

[password protected entry]

2012-05-14T15:23:06-07:00

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Please add Mobile Phone Search Filter to all the Dentrix Search Patients Functions [updated]

2012-05-14T13:14:02-07:00

Please add Mobile Phone Search Filter to all the Dentrix Search Patients Functions

GJH, DMD said:

Most patients have mobile phones. Sometimes they text message me and when I look up their phone number remotely, I cannot search by mobile phone. This lack of capability is a real disadvantage when getting calls (when they don't leave a name) or text messages after office hours.

Instant messaging between workstations [updated]

2012-05-14T12:56:24-07:00

When a patient comes in for the appointment, would like the front desk people to be able to send a message to the back office, no matter what module they're in, letting them know that the patient is here. Would like an internal messaging system for this purpose and to leave messages for each other. [2582]

Susan said:

Need the option to create group contacts. A message stating "your patient is here" could only apply to a certain Dr and dental assistant.

Consent Forms - Ability to read the forms and capture signature on Ipad [updated]

2012-05-14T08:39:07-07:00

Having the patient review the consent forms on a computer monitor then attempt to sign them using the epad has been cumbersome. I came across a software package called Logical Ink that is awesome. You log in on the ipad and select the required forms. The patient is able to read and sign the forms all on the ipad. Data is extracted out of the patient database to complete basic information like name, address...etc. This would be great for Dentrix to have something like this for the treatment planner. Then when the forms are completed, have a button to send to Document Center and print to a printer for the patient to have a copy.

Trevor Terry said:

This is a good idea, but I had to remove the link to the video provided here, the name of the software is enough, we cannot allow offices to take external links from this site not provided directly by us due to security concerns.

Thank you for the idea.

Each daysheet should have a sequential number printed, say 1023 for today. Tomorrow would be 1024. Prevents afterhours daysheet creation. [is now completed]

2012-05-14T08:33:51-07:00

Each daysheet should be sequentially numbered. Today would be 1023, for example. After the day is closed out, the next daysheet would then have to be 1024. This would prevent afterhours daysheets being generated without knowledge of adjustments.

Each daysheet should have a sequential number printed, say 1023 for today. Tomorrow would be 1024. Prevents afterhours daysheet creation. [updated]

2012-05-14T08:33:51-07:00

Trevor Terry (admin) responded:

This feature is available in Dentrix G5

Have Perio Chart Automaticly Load [updated]

2012-05-14T08:31:16-07:00

It would be nice if the most current perio chart would automaticly open along with the patient chart. Instead of having to wait for the patient chart to load and then have to wait again for the perio chart to load.

Trevor Terry (admin) responded:

Great idea, thanks for submitting it!

Dual Insurance [updated]

2012-05-14T08:31:09-07:00

There is Standard, Non-Dup and No Dual. When it is not dup which means primary has to run out before secondary kicks in there is no way to show the patient on the Treatment Case what their insurance is going to cover. We have to manipulate the treatment and the figures and hope we got it right. Can't we have an option for Standard - secondary covers what primary doesn't, Non-Duplicate - secondary kicks in after primary maxes out and Non Dual - secondary doesn't cover.

Trevor Terry (admin) responded:

Thank you for your request.

Auto Dial improvements and available in more areas [updated]

2012-05-14T08:31:02-07:00

Add the Auto Dial feature to more areas such as the Family File and Chart. Improve options for area code and long distance. Display patient name. Display work extension. [986 2160 2763 4242 4814 115238]

Trevor Terry (admin) responded:

This is a great idea, thank you for sharing it!

Library of notes and options for procedure and claim notes [updated]

2012-05-14T08:30:57-07:00

Add the ability to create/add to a collection of pre-defined custom notes that can then be automatically inserted into note fields for insurance claim

Trevor Terry (admin) responded:

Thank you for the Enhancement Request.

[password protected entry]

2012-05-14T08:17:07-07:00

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Each daysheet should have a sequential number printed, say 1023 for today. Tomorrow would be 1024. Prevents afterhours daysheet creation. [updated]

2012-05-14T08:09:48-07:00

Ryan Beardall said:

Good news! That is included as part of Dentrix G5.

batch processor needs to show more info: when entering multiple reports and total of insurance claim would be helpful - [updated]

2012-05-14T06:03:51-07:00

batch processor needs to show more info: when entering multiple reports (different report name or station (computer) id posted so you can see who sent the report (several of us send different reports at the same time) and total fee of insurance claim would be helpful - so we can print the obvious (high fees = narriative/xrays/cement date, etc required) claims that need special attention.

SDA said:

Just generated multiple production reports only to discover an employee in another department had ALSO been generating production reports and thought they were all done so she deleted ALL of them, including MINE. (Grrrrrr!).

In our old DENTECH software batch processor, the initials of the person who generated the report showed on the screen beside the report. That enabled us to print ONLY our OWN reports. It would be so helpful if Dentrix did the same. Thanks for giving us a venue to share our requests for upgrades.

Add a place for an explanation when posting an insurance payment [updated]

2012-05-11T14:23:07-07:00

Add a place for an explanation when posting an insurance payment that displays on statements if a deductible was applied or reason for unexpected denial or copay.

Tina Cochran said:

you can do this in the Gnote!

Auto Dial improvements and available in more areas [is now none]

2012-05-11T14:22:50-07:00

Library of notes and options for procedure and claim notes [is now none]

2012-05-11T14:22:09-07:00

Add the ability to create/add to a collection of pre-defined custom notes that can then be automatically inserted into note fields for insurance claim

Auto Dial: Show email address & add send message ability [is now none]

2012-05-11T14:21:29-07:00

Add ability to send email messages through Auto Dial. Show patient email addresses with option to Send Message. [46300]

Update the Ledger listbox [is now none]

2012-05-11T14:18:54-07:00

Update the Ledger listbox to have more columns, allow the user to add/remove columns, arrange columns, sort by columns, change column widths, etc.

Update the Ledger listbox [updated]

2012-05-11T14:18:54-07:00

Update the Ledger listbox to have more columns, allow the user to add/remove columns, arrange columns, sort by columns, change column widths, etc.

Trevor Terry (admin) responded:

Thank you for the idea!

Track patient visit with appt status for wait time, etc. [is now none]

2012-05-11T14:18:31-07:00

Have a "stop watch" to show exactly how long an appointment has taken. Start a timer when a patient shows up for an appointment, so that at any time, the user can see how long a patient's visit has taken so far, with a sub-time for each phase of the visit (reception, operatory, waiting, etc.). Elapsed time for each phase of the visit. Break the time down by location to know how long the patient is waiting in the waiting room, how long in the operatory, how long getting x-rays, etc. Show the physical location of the patient on the appointment block. Store the tracking and provide reports for scheduling analysis. Staff can use this information to help determine which ADA codes might need Time Units adjusted to help improve efficiency in scheduling production times. [1496 114703]

Track patient visit with appt status for wait time, etc. [updated]

2012-05-11T14:18:31-07:00

Trevor Terry (admin) responded:

Thank you for the idea!

Perio exams to History (no edit) [is now none]

2012-05-11T14:18:14-07:00

Save perio exams to history when the month is closed. Exams that are in history should be locked so that they can't be edited. Also need an option to allow notes regarding the exam to be appended (for example if it should be deleted, or if there is a mistake that needs to be noted).

Perio exams to History (no edit) [updated]

2012-05-11T14:18:14-07:00

Trevor Terry (admin) responded:

This is a great idea, thank you for sharing it!

Improve transaction auditing [is now none]

2012-05-11T14:17:27-07:00

Keep a history of the user who entered information and any changes for transactions and changes made to other files. The audit trail should record more changes and the user who initially entered certain records. [4218 5696]

Improve transaction auditing [updated]

2012-05-11T14:17:27-07:00

Trevor Terry (admin) responded:

Your Enhancement Request has been recieved, thank you.

Letter merge: More patient fields [is now none]

2012-05-11T14:17:14-07:00

Add more patient fields to letter merge. [396]

Letter merge: More patient fields [updated]

2012-05-11T14:17:14-07:00

Add more patient fields to letter merge. [396]

Trevor Terry (admin) responded:

Your Enhancement Request has been recieved, thank you.

Auto Dial for VoIP [is now none]

2012-05-11T14:16:55-07:00

Update Auto Dial to be compatible with TAPI 3.x and VoIP. [4691]

Auto Dial for VoIP [updated]

2012-05-11T14:16:55-07:00

Update Auto Dial to be compatible with TAPI 3.x and VoIP. [4691]

Trevor Terry (admin) responded:

We appreciate your feedback, thanks.

Color-code appointments by appointment type [is now none]

2012-05-11T14:16:19-07:00

In the Appointment book color code the appointments according to Type. Allow colors to be specified by Appointment Type, and allow user to choose whether to use Provider colors or Appointment Type colors in the Appointment Book.

Color-code appointments by appointment type [updated]

2012-05-11T14:16:18-07:00

Trevor Terry (admin) responded:

This is a great idea, thank you for sharing it!

Incoming calls, use Caller ID to select patient [is now none]

2012-05-11T14:15:21-07:00

For an incoming call, link to the caller id on the phone and list all patients that have the phone number in one of their phone number fields, to select the patient and automatically display a window with basic information related to most common calls (next appointment, balance, last insurance payment, etc.) with links to other areas of DENTRIX. [4432]

Incoming calls, use Caller ID to select patient [updated]

2012-05-11T14:15:21-07:00

Trevor Terry (admin) responded:

Your request has been received, thanks

List all documents & forms that need to be signed [is now none]

2012-05-11T14:14:23-07:00

A report or module that lists all documents (Document Center, clinical notes, questionnaires, consent forms, etc.) that need to be signed. A signature manager. Have options for all within a date range and other filters. Include a flag to indicate whether or not the document is signed. [160714]